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“Bob Van Gorden was great to work with while I was buying my Rav4. He called me right back and sent me information and answered all my questions. He went out of his way to let me test drive a Rav4 and even the Rav I wanted to buy. He had all the paperwork ready and explained everything. About two days after I bought the Rav I have a question about the mode functions. So, I sent him a text and within a few minutes he responded with an answer. I highly recommend Central Maine Toyota and especially Bob. Thanks for everything.”
“I had an emergency situation on my Altima on my way back to NJ, I walked into the garage without appointment.the technician there was able to troubleshooting my car and fixed the problem without charge me anything, unbelievable!”
8:30AM - 7PM
2 Jfk Plaza, Waterville
Auto Parts
“We got great help here! We had our battery die on us on a really hot summer day. Had a worker named Ann (Amy?) help us look up the old battery's warranty and what a relief. A worker there named Cameron really helped us out getting a new battery in and was reassuring to work with despite the inhospitable weather. We really appreciated his help and kind words!”
“5-6 week lead time based on my rack being custom. It was at my door step in 14 days, extremely fast turn around time. Excellent quality and love the look of the rack on my truck. Highly recommend!”
“They have most parts available and if not, they usually can have them in stock for you on the next business day. Been doing business with them for years. There is a very good reason for that.”
“I got T-boned by someone. This place fixed up my truck and I can't spot a single fault. The repair was masterfully done. The only complaint that I have was with parts sourcing, which I don't believe was their fault. I've been a mechanic for years and parts searches can be a huge pain.”
“Had a headlight go out and went to the store in Waterville. I would like to thank Nathan and Roy. They cheerfully put in a replacement bulb for me. Excellent service.”
“I had ice land on my car and cause quite a bit of damage. Tasha and everyone else at central maine collision were so helpful through the whole process and dealing with insurance through covid. I’ll never go anywhere else!”
“This is a great place to buy necessary auto replacement parts. The staff is very knowledgeable and helped me to avoid unnecessary costs in repairs to my vehicle. They could have easily sold me parts to make sales, but they didn't. Their honesty may have cost them $5, but it has guaranteed them future business. I have the responsibility of maintaining 6 vehicles for myself and family. They have gained my trust and I will shop there for all my vehicles needs. And they are open until 9pm... Huge selling point. I get out of work after 8. I can buy what I need and not have to wait until a day off which isn't always easy. Cannot give enough praise for this location. They went out of their way to pick up a part for me at another location rather than just send me there. Best customer service in this field.”
“Service was prompt, they offer a video explanation of your diagnosis from the garage bay, they dealt with the extended warranty company + start to finish the communication was clear. They also finished the car 2 days sooner than they quoted us. Worth the drive for the service!”
“The first time in my life, I felt good about the deal and the people at the dealership a few days after the sale. Very honest and straightforward, no smoke and mirrors. The VW dealership in Augusta could learn a lot from the staff at Thompson.”
“I have been going to this Toyota center for over 15 years. They have always provided EXCELLENT service. Very knowledgeable and professional. Thanks for all you do!!”
“Went here because car was making a noise when turning and saw grease near the front CV joint. Was on vacation with the family and just wanted to make sure I could make it back home with out it seizing on the Maine turnpike. I explained my situation they put it on the lift and checked it. Even took it for a test drive. They then let me know it looked ok and to get it checked out when I got back home. They didn’t charge me anything and wouldn’t even take money for their time. Highly recommend them to my family and friends that are local.”
“Went in to look at a few used cars for our daughter in college. Kevin showed us the cars and was very helpful. He also showed us comparable new vehicles. Kevin provided us with accurate prices and options for each vehicle so we could best decision with our daughter. We ended up buying new as the price and the warranty made the most sense. And of course no hidden or document fees. We will definitely be returning for our next vehicle.”
“Been to Brunswick and loved it. People were great. Had a young lady named Jess help me and went above and beyond for customer satisfaction and did a headlight restoration that came out amazing”
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“Garrett is awesome! He makes the process of buying a vehicle easy and is always accommodating. He is trustworthy and has always taken great care of us. We will be back again!”