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October 2024 by Christina Rogers
They are great with my ferret plus the crew is very helpful!!
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July 2024 by Erin Pike
I highly recommend Dr Gauvin and her staff. They treat my large, high energy, high drive dog with a lot of love and understanding. He had a procedure last week and they didn’t need to use any medication to calm him down, which I appreciated. I was told at pick up how good he was and although that was probably true, I am certain he was also a lot of work for them. I know every dog and every situation/appointment is unique, but they consistently show me that they really care about my dog.
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July 2024 by Beth Nitschke
Great place. Kind, professional and super customer service!!
Update: We are very thankful to Dr. Gavin and staff for all the help with our foster dogs. We couldn't do it without you!!
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July 2024 by Michelle Deshaies
Thank you for all the love and support you showed our Tiki understanding that we wanted her to pass with her bonded partner
When she couldn't you took her right in and sent her across the rainbow bridge with lots of love and respect even understanding our panic call soon after when the other farret began vomiting due to stress and grief. Mia is tucked in with all of tiki bedding. This going to continue to be tough I'm sure but I am so thankful for the kindness you showed my daughter. Thank you
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April 2024 by Rachel Spanos
Very friendly and great people.
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March 2024 by Paige Button
Tried to set up an appointment and got conflicting information on how to become a client. Website said to call to set up an account and the first CSR I spoke to cut me off and told me I had to email all of my information, which I did and didn’t hear back. I called back to confirm and was told I can’t schedule an appointment until I send in records, but this is for a puppy I don’t have yet so I don’t have the records and won’t get them until I pick up my puppy. I’ve worked in animal care for over 10 years and at different veterinary hospitals, it’s always common practice to have new pet owners bring records with them to the first appointment. I even provided the date of the initial vaccine and they still wouldn’t allow me to set up an account or make an appointment. This policy would have prevented me from scheduling an appointment in time for my puppy’s booster, and wouldn’t have allowed me to have my puppy seen in the time frame required in my contract. Called another vet office and had an appointment made and account set up in about 2 minutes. Happy to go somewhere else after experiencing the strangest attempt at becoming a client.
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March 2024 by W P
Very unorganized, short, and rude front desk staff. Policies given by one person are completely different than the policies given by next person but then told I’ll need to pay fees next time despite falling in line with their policies. I have also never heard of needing to pay a $100 deposit for an office visit and upfront deposits for other procedures.
I found them to be quite pushy and unreceptive to client feedback about their pets.
Dr Gauvin was nice, along with the tech who assisted her but overall a terrible experience.
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December 2023 by Alexis
My family went here when I was a kid and its still as calm and friendly as I remember. I called yesterday and they had an opening right away for my cat Larry who was having some urination issues. They were kind, thorough, and easy to speak with. I did not feel overwhelmed or condescended to like I have experienced with other vet places in the past.I would recommend this place to anyone with a furry friend.(Bonus, they have amazing plants in their office)Thank you folks!!!
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November 2023 by Judy A.
We were looking for a vet for our new kitten, Eddie. We found the perfect place. All the staff are caring and kind.
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October 2023 by Kim Lowell
Love everyone here. They are sincere and friendly.
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October 2023 by Scott Pinette
Very professional and great with our pets. Highly recommended.
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October 2023 by Kai DeSanta
My cats are no longer going here. They are greedy and always want expensive and unnecessary things done. They also wanted a $100 deposit because of missed appointments lmfaoo no thats not okay and not right. Life happens sometimes.
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June 2023 by Richard Nielsen
They are awesome, super friendly and accommodating for my dogs all I can say is thank you all for being so awesome with my dogs ,even when you all came outside to meet the puppy ,much respect for that. Monte and moachi had a great visit .
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April 2023 by Briana MacMaster
Forget about if you’re trying to refill a prescription that works for your pet, definitely read the entirety of their website, they will only work with Covetrus which is an absolute rip off. I can get quad tabs for half the price of a single one of their pills. Dr. Gauvin was wonderful, my cat was treated well upon exam.. but I was handed a written prescription and told I needed to request the refill myself because it was with an “outside” pharmacy. Unfortunately THEIR preferred pharmacy does not fill the medication he needs, and Wedgewood requires the provider to call in the medication - which they apparently refuse to do due to “liability.” I started this process with 21 days left on his medication, waited for my appointment, spent well over $700 just for an exam, prescription food and bloodwork (twice) now I’m down to 7 days worth of medication and am going to need to spend another exorbitant amount of money to bring him to an emergency vet and then find a another veterinarian just to fill his medication for his ASTHMA medication which he cannot be without.
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February 2023 by Joyce Hartford
Just routine visit with savannah. Everyone is always nice but it would be better if I could see vet on sight.
