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August 2024 by Lady Lazarus
I almost ALWAYS find something in the clearance sections. I'm able to get the limited ingredient diet food for my dog. Haven't seen it for cats but, I also haven't asked so... Toys (that will actually LAST) are reasonably priced.
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July 2024 by Dottie Guerrasio
Clean store. They carried the supplements I was looking for for my dog.
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June 2024 by Joni Sansouci
They are terrific. Great trainers and my dogs groomer did an amazing job.
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June 2024 by Stacy Dean Seymour
No one there to help. Disorganized store. Impossible to return anything from mail order.
Never going back to this store.
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March 2024 by Destinee R.
A yound associate name Damien mistook my Djungarian Hamster for a Gerbil and recommended a food that would render my sweet baby paralyzed! When I brought this to his attention, he proceeded to tell me "I don't make mistakes".
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March 2024 by Kelly E Andrews
Staff is a bit unusually annoying staff does not assist anybody a girl named Sandy says she is the manager there but can’t answer any questions and tells you to call the website because she doesn’t know how to do anything. She said she has no responsibility even if she’s the manager.
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February 2024 by Hayley A.
DO NOT COME HERE!!! GO TO PETSMART IN BRUNSWICK!! my daughter and I bought a hamster here last week and they sent us home with absolutely no information. They didn't even know if he was a boy or a girl. they don't care if you're going to bring him home and take care of him, they care about making a profit. They didn't even care about stopping their conversations with coworkers to ask us if we needed assistance with anything. Went to Petsmart yesterday, and the woman that helped me was absolutely amazing. Gave me a care guide for hamsters, Walked me through asking questions & giving tips & options, while answering questions we had. PetSmart is just so much nicer, too. so much cleaner and more organized. Employees that actually like their job and want to help you.
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February 2024 by Emily Sheahan
Kate was the absolute best!! She was so helpful, kind, and knowledgeable. She helped me pick out the best tank, gravel, decorations, and plants! I left feeling so excited to decorate my tank and take my new betta home. I will definitely be coming back to this store when I want to add more decor to Remi’s tank.
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February 2024 by Josephandkristy White
My kids love the fish they got and the people at Petco were super helpful
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December 2023 by Tobin Moore
We had a wonderful grooming experience with our nervous puppy! Shealeigh did a thorough, timely groom and made our anxious dog feel safe. She was so gentle and our sweet Wilma looks great.
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December 2023 by Dat Boi
Very clean for the most part, good selection on most brands as well!
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November 2023 by Cecilia Batteese
All the staff we spoke to were kind, courteous, and eager to help. Dan, especially, was incredibly helpful, and I will most likely be returning for advice on the mice I'm caring for as well as the tarantulas I intend to keep in the near future. He was quick to answer the many questions we had and was incredibly knowledgeable and patient. I have never been more impressed with customer service! Dan is an amazing contribution to your team and is one of the best I have encountered in the customer service industry. His knowledge and advice has been invaluable. Thank you so much Dan and the petco team!
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November 2023 by Bruce Foss
They delivered my purchase to my vehicle.
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November 2023 by Alverta Johnson
You have everything I need without having to travel great distances.
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October 2023 by Eleanor Soule
Staff was very friendly and helpful. Got exactly what I needed in a timely manner. Thanks!
