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February 2024 by Richard Anderson
I see now why you have so many and such terrible one star reviews, literally the least professional, totally incompetent, useless apology for any auction house that I've ever had the misfortune to do business with, I should have followed the advice of your reviewers and stayed well away.
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December 2023 by David M.
Purchase clocks very ofen Never been disappointed. Very honest descriptions. Very straight forward bidding Don't feel bidding is rigged as I do with other auction houses
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December 2023 by Marcelo Bessegato
RUN!! RUN AWAY...RUN FAR AWAY!!! Nice people working there, really truly nice folks answering a phone.. Other than that NO CLUE!!Spend money here carefully, or be prudent, don't spend a dime here. If you do, then be the fool. Find out for yourself. LOL..GOOD LUCK!!!
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June 2023 by Bill Miller
WORST OF THE WORSTI deal with dozens of auction houses through Live Auctioneers as well as directly. This auction house is the absolute worst of all. They are uncooperative in assisting with any shipping logistics, and when they wear you down, they sell what you bought. RUN don’t walk away from this group!
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June 2023 by Michael Reed
Terrible Customer Service, phony pictures of “Expert hands on review “ as you’re suppose to believe they are “Trusted” NEVER will I do business with this Auction Again, I feel bad for misleading buyers when I gave them a 5) Star review on an online Auction Site. Terrible way to do business, hopefully other buyers will go elsewhere.
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June 2023 by Bill M.
WORST OF THE WORST I deal with dozens of auction houses through Live Auctioneers as well as directly. This auction house is the absolute worst of all. They are uncooperative in assisting with any shipping logistics, and when they wear you down, they sell what you bought. RUN don't walk away from this group!
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October 2022 by Rich S.
First, they charge a whopping 25% buyer's premium which is among the highest you will ever see. Second, they tried to charge me $32 to ship a single currency bill. When I called to complain they said there was a $10 handling fee (not in the terms of service) and a charge for the box (they used a free USPS box). Postage and insurance for my single item should have come out to $17.20. To put this in perspective, the most I have ever paid in shipping fees for currency was $22 and that came from Canada. They did eventually take off $10 after I complained but this was still an overcharge. Even considering this, their attempt to gouge by a much as they did was unethical.
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August 2022 by Raymond Jobe
Thomaston Place has earned the lowest rating based on selling as genuine a fake Mexican imitation of a Navajo rug. Prior reviews show the selling of fake/misrepresented items is a serious repeat problem for this auction house. Thomaston did not respond when contacted on the issue.
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March 2022 by Sarge
Thomaston Place auctions is the ultimate auction house, where one will find the finest in antiques and artwork. The auctioneer & owner Kaja Veilleux keeps the flow of items moving along, with the bidding, with pertinent info for the offerings. What an experience to sit in a live auction.. it's an excellent way to spend one's time & perhaps pick up a little treasure to take home.. Highly recommend. Bueno
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March 2022 by gary sizemore
anything over a 1 star review is fake horrible place horrible people read the disclaimer basically whatever they say it is is just conjecture and they are not tied to it run from this tired badly reviewed mess
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February 2022 by Jorge Puentes Quesada
Excellent Auction House.Fast answer to the emails, all the problems with payment were easily resolved, perfect packaging and fast delivery with one of the best delivery companies in the country. So, my experience with this house is first class and I will recommended everybody to buy there.Thank you very much once again !! 10/10.
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February 2022 by roylsimpson
The note about happy and pushy for money for payment, but horrible in shipping right on!. It has been over two months that is 60 days. They blame it on the shipper, but when asked for another shipper they did not help nor support. Really sad they are so bad as great items but get ready for a long long wait.
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January 2022 by Idon Wannatellu
Happy to take your payment for items… not in much of a hurry to ship anything. Been waiting over 20 days for a “shipping quote”…
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November 2021 by John P.
Tried to get additional pics of a lot for two weeks and never received any. Oh, let me correct myself: the day of the auction they sent me the same staged pics from the website. I wanted the additional and non-staged pics because I had previously purchased a lot that arrived in far worse condition than the one pic on the website suggested.
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June 2021 by sunny art centre
We purchased a sculpture of Buddha bust from Thomaston Place Auction Galleries and it is found to be a forged antique. Due to the verisimilitudinous forgery carried out on purpose, it has not been discovered immediately as a forged piece until a third party company was engaged to provide scientific authentication to this sculpture for its resale, after a while exhibiting in our gallery with extra care. We contacted with Thomaston Place Auction Galleries instantly, but they told us - 'If they had been contacted within the time period specified, a conversation about the concerns could have been had", which means that they might have been aware that the Buddha bust they sold us is a counterfeit, and they still represented it as a real antique with a specific time period stated as 'Ming' (a very old time can be dated back to 1368 to 1644 A.D.) in their product introduction. If we could have discovered the deception earlier, they would have dealt with this unfair trade practice. As an art auction house, selling forged pieces is highly unbearable and illegal! This is not only a significant misrepresentation, but also a serious deceit with intention, deliberately by Thomaston Place Auction Galleries.
