They didn’t answer my calls and delayed service for weeks. After checking it out they said the car wasn’t worth fixing. Got it fixed under warranty with a third party and works fine now. Would not recommend the service department as they are impossible to reach on the phone and unhelpful.
September 2023
While on our first day of vacation a rock pierced the tire. Shepard Toyota fixed it in just a few hours. They also gave us a loaner so we didn't have to wait. The staff were very friendly and went above and beyond to help us.
September 2023
Andy in service was wonderful. Got us in for a quick fix before a long road trip. Definitely recommend.
Our family-owned and operated dealership have been in business for over sixty years. During this time, we've passed our love of cars, and helping people, down with each generation. We know that buying a vehicle can be scary, but not at Shepard Toyota, where we listen to you and treat you like part of our family. Whether you're visiting our showroom to purchase a new Toyota, a used vehicle, or to ask some questions we are here for you.
