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December 2023 by Hugh Ryrie Bus
Shaff from management to all tellers simply have my best interest ate àll times
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December 2023 by Sean W
Terrible bank. Their process for paying anything is awful, highly highly recommend going to any other bank.
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May 2023 by Phil Barrett
Very helpful and everyone I have deal with has been pleasant and courteous.
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May 2023 by Nikki Barrett
The thomaston branch has been amazing with not only my account but with accounts for my children
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April 2023 by Lyndsey Kee
My husband and I recently started the process of buying our first home. The member service supervisor, Kate, and mortgage officer, Katie, were a tremendous help. They were both easy to communicate with and very informative. Katie was patient with all of our questions and explained answers clearly and helped calm a lot of nerves. Great service here! Definitely recommend them!
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April 2023 by Kellie Bailey
The folks here at Midcoast Federal Credit Union are some of the most knowledgeable, helpful, friendly and self aware people in banking I’ve ever had the pleasure of working with! I’m So grateful to be cared for by such capable and people who value relationships and connection.
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March 2023 by Ashley Little
My favorite branch of Midcoast FCU! The whole staff is warm and welcoming, always willing to help you with a smile! The remodel looks great! Will be a member for life!
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March 2023 by Blumonkey78
Started my new account last month lovely interactions and friendly service from the Thomaston tellers, 10/10 would recommend
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March 2023 by Jake Ortiz
This bank is BY FAR THE WORST BANK I have ever gone to. Ask for help to set up online banking to keep track of finances they don’t help you. They freeze your card a some how you still get overdraft fees. This is the worst. Save your money a your time. Go to a diffrent bank ?? terrible
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March 2023 by Kristina Hill
I would highly recommend this Credit Union to anyone, the tellers make you feel so welcome when you walk in the door and are very knowledgeable when it comes to there job and know exactly how to help there members with whatever needs they have and if there is something they can’t help me with there Manager Ashley is right there always with a smile on her face to take care of me, im so glad I’ve finally found a bank that makes me feel special.
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March 2023 by Joseph W.
Horrible, Do NOT bank here. My father was trying to send me money from this bank. I am in another state. It was a large amount. The bank requested that I send me ID for proof of who I was. They told me I sent in a fake Driver's License. WHAT? They just want to hold my father's money. Easy to deposit but hard to get your money out. Please use a more professional credit union such as USAA or Navy Federal Credit Union. DO NOT USE THIS BANK. I think they discriminated against me because I am banking while Asian and have disabilities. Going to write my experience to the BBB. I talked to where I get my driver's license today and have a notarized copy of my license. What did the teller google?
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October 2022 by T W
My partner and I have both called in the last week and not gotten callbacks. The online banking is unreliable, the lobby has been closed for way too long, and the only time I have tried to open a new account online I never heard a thing. They acted put out that I made an appointment at 4, because they close at 4:30, but I had to leave work early just to do that. I would have switched banks already, but it's such a pain in the butt to transfer money and go through the process. The only reason they get 2 stars is our account/loan person in Brunswick, Madison, has been great. Thomaston branch not so much. Now I have to go through the whole process of moving banks again, hoping to help someone else who is searching avoid that headache.
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October 2022 by Ingalil Vickerman
Personable, efficient and good humored service. Always appreciate the superior customer service by folks here.
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September 2022 by Istranger Toall
The lady who opened the account for us is very nice and helpful. She is personable and seems caring.
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June 2022 by Ashley Poole
I love working at Midcoast! They reallg care about their employees!
