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June 2024 by Chase Dean
People at the shop helped us check a check engine light. Nice folk!
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June 2024 by K Lap
I stumbled upon this NAPA while vacationing in the area. I went inside to get some green antifreeze/coolant that is specifically designed for my vehicle to avoid getting ripped off at a random gasoline station that sells an even more random brand.
I was happy to not only get the coolant, but they also had NAPA brand (Valvoline/Ashland Oil in disguise) 10W30 Engine oil on sale. Because of the sale, I ended up purchasing a case of it.
I was waited on by a gentleman, I believe named Robert. He was helpful and friendly.
The store seemed clean and well organized. I am very thankful I stumbled across this store when I did... This is obviously a 5-star NAPA.
I see they also offer curb side pickup here as well.
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January 2024 by Rebecca Norwood
Friendly counter people
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December 2023 by X D
Unorganized and not a very clean store. Always out of stock on items, and the staff doesn’t seem to care much about you let alone their job. Not very helpful auto store.
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August 2023 by herbzahn
Awesome service today with John.Went in to get a headlight bulb and asked if he could help me install it. He went online and googled my make and model to find out how to do it correctly .He figured it out for me and installed the bulb .I can’t say enough good things about the service I received today .You folks have a great asset with John.ThanksHerb
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August 2023 by David MacDonald
Good knowledgeable people
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September 2022 by Margaret Beaulac
The young man that helped us today was so pleasant and helpful. Very good customer service.
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August 2022 by Coleman Richards
Neither of the guys in the store acknowledged us, not the first time this as happened as we work right down the road. One guy was on a personal phone call and wouldn't even look at us when we said good morning and excuse me after waiting for a minute. Had to literally go behind the counter and and ask the guys 3 times to help us when we were just picking up a part. Every time I go in the store the employees are rude or just straight up ignore me.
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August 2022 by Garth Battista
Very knowledgeable and helpful staff.
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June 2022 by Joshua Estes
Napa southwest has a great staff and the manager is very knowledgeable! Great place to get parts for a vehicle of any sort!
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April 2022 by Stu Harris
Free battery again!! Love these guys.
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December 2021 by Nancy J.
You will have to search to find a telephone number. That said, the staff is very friendly and helpful. I have always found this store to be reliable for parts. At the moment, no one is wearing masks, if you are ok with that.
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July 2021 by Mike M
Super friendly! Had my filter in stock. Great location, great staff.
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October 2020 by James Pappas
Great service! Needed a battery, they had what I needed and allowed me to swap it in the lot so I could bring the old NAPA and see if it was available to get a partial refund and it was. Even loaned me a wrench to do it. Friendly service, too. Very few places on the island to get parts, nice to know there is a good one. Thanks!
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August 2020 by Tim Beidel
Curbside delivery of online order, but no one in store or on staff was wearing a mask (including the employee who handed me my order).
