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November 2023 by Michael Burla
John does amazing work and pays attention to detail. I couldn’t be happier with the paint correction and ceramic on my car!
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August 2022 by Robert K.
Briana in service is very rude was unable to assist me when I called. After talking to other colleagues it seems the wealth and publicity of her father is speaking to her to much. I wouldn't recommend this business to anyone seeing family is more important to please than customers. for an example, I witnessed with my own two eyes, she denied a customer a loaner car. poor lady was crying all over service and what did she do? She kept saying saying no. I thought they were all about building relationships. However someone walked in and seemed to know everyone got a loaner no questions asked! Looks like they built a good relationship with them! If you're seeing this from a third persons view doesn't seem like they live to that presidents award they always get you'd think their customer service would be impeccable. as for the lady who got denied a loaner car i'm so sorry you had to deal with this.
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May 2022 by Wendy W.
This review is for the service dept of Yankee Ford. I was very satisfied with the work they did on my car and how I was treated.
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December 2021 by Spicy S.
The worst car dealership I've ever been to , the most racist customer service representatives. They had me wait for three days to tell me that the vehicle I was looking for was sold , while I was on site . worst Place for anybody black ,
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July 2021 by Melissa O.
Don't waste your time here (Yankee Ford-South Portland). This may be the worst Ford dealer (or any "professional" car dealership we've ever stepped foot into). The GM was extremely rude and condescending. He made us feel unwelcomed and acted unprofessional. We made an offer on a vehicle that was less than 4% under asking price and he rudely declined and turned his back on us muttering about us as he walked away. There were SO MANY other ways to decline the offer. We had done our homework on the pricing, so we were making a fair offer. To us this was so unprofessional and no way to treat a potential customer. I'm very glad this happened early in our experience so that we know because we would not want to do business with "management" who behaves in this manner. No thank you. We'll gladly make our purchase elsewhere. PS: we're not first-time car buyers. We have experienced incredible service in most interactions with other dealerships. What a shame. We will have to make sure our friends know about this as well.
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May 2021 by Joann W.
Buyer Beware Yankee Ford South Portland Maine:On May 27th 2021, I went to Yankee Ford to purchase a white Ford Bronco. The MSRP price was $28,695. The sales rep said there might be a student discount but nothing else because it was a hot car and stock was limited. After speaking to the Sales Manager, he proceeded to tell me there was an upcharge of over $3,000 dollars and the actual prices was $31K before taxes. I want into the Sales Manager office and pulled up their web site where they were advertising the vehicle below MSRP at $28,303. He said he cannot legally post this price but that is was over $31K. I wonder, Is this standard practice or because I am female?? The sales rep said he could get me back down to the $28,303 but by that time, I had no trust in this dealership. the sales Manager would not come out and talk to me. Needless to say, I took my business elsewhere! Calling the Maine Attorney General on this one.
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February 2021 by G C.
I went in with a pull tab game sheet saying I won something. It had three red cars on the winning tab. It appeared I had won a snowblower on the prize legend on the left. A pushy salesman walked over and asked if I was ready to buy. I said I was not, I'm not a compulsive buyer. He punched the flyer number in the computer and told me to click the spin button to see what I won. Then he said to follow him, like he knew the prize before it even stopped spinning. And what did that have to do with the prize tab? He reached into an office with a bunch of salesman sitting around and handed me a $2 bill. He never asked me if there was a vehicle I was interested in, which there was. I told him I'd like to look at the new Bronco out front. He said it's open, which I did sit in and check out. I read all the bad reviews, and agree. Employees standing outside smoking, the sales room with sparsely scattered desks looked like a warehouse atmosphere, sales people not especially anxious to greet a potential customer.So I took my $2 and on my way out happen to catch a younger salesman Sam, more eager to have a conversation. I told him I checked out the Bronco and asked if it was available with a manual transmission. He enthusiastically told me no, but there is a bigger Bronco coming out this Summer with the manual TRA option. I hope Sam goes to a different Dealership where his type of Customer Service and knowledge of vehicle options will be valued and appreciated. I will not be buying from Yankee Ford. Thanks for your help Sam.
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February 2021 by Andrew S.
Customer service is subpar. Here are examples: 1. Parts not being in stock when appointment scheduled a week prior to2. Their words "twenty minute repair" - I was there on site for almost 2 hours with no update3. Salesperson Chris called me regarding my complaints - I returned his call and never heard back. 4. In purchasing the vehicle, there was a vibration which they said they would remedy. I found out it was a bent rim on my own. Todd's "olive branch" was for me to pay $550 on a new rim. Again, they said they would remedy it. I went to Yankee based on a recommendation from a friend who stated how professional and responsive they were, obviously my friend is delusional. Lol
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January 2021 by Heather Tondreau
Nick did a fantastic job detailing my 2017 Hyundai Sonata. He was extremely thorough and had my car looking brand new after he was finished. It is obvious he is passionate about what he does! I will definitely be using him again and referring him to others.Services: Full body wash
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January 2021 by Marissa Carrier
I have had multiple of my cars done by CnP and I can tell you it's been nothing but short of PERFECT! I am very particular about my car and they blew my socks right off! From streakless windows to mirror shine EVERY time, the final product is outstanding! These guys definitely come HIGHLY recommended!
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January 2021 by Seth Wegner
The mobile detail was fantastic. Very communicative during the scheduling process, and Nick arrived more or less right when we had planned. No hassle, he came right to my driveway and did an extremely professional detailing job on my new (used) car. Feels like a brand new ride, shiny as can be.Big ups for accepting venmo too - makes the entire process super easy.
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January 2020 by Kathy Russell
CnP Details just left. My 2009 Buick Enclave looks as good as the day I bought it. I didn’t realize how dirty it was until they cleaned it inside and out, including the engine. It looks fabulous! And the paint surface is a soft and smooth as can be. It was never like that. Before they left, I booked hubby’s car to be done next week. These guys are very friendly, professional and detail oriented. They cleaned every nook and cranny in the car.
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January 2020 by Sue Landry
I am amazed by the attention to every little detail! My 2014 Murano looks better than new! John is a true professional and an incredibly hard worker. I would not trust my cars to anyone else.
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January 2019 by Tyler Small
Excellent detailing. Very thorough and got every stain and speck of dirt out of my 13 year old truck! Looks brand new.
