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“Maria Antonieta is the absolute best! My wedding was in July 2023 and despite protests from my mom, I really delayed looking for a seamtress! Then I found Maria Antoineta and she squeezed me into her schedule, mostly after her regular business hours, to alter my wedding dress. She was so much fun to work with and her passion for what she does shows in the quality of the work she produces! I would highly recommemd her!”
“Lots of synthetic items. Prices are high for the quality. No pocket on tee shirts. Glad I got to see and touch stuff because items were thinner than expected for the money.
Ended up with a couple sales items so worth the trip.”
“I had wanted to write a really good review of this Hot Topic. I felt really bad because I accidentally threw away the receipt where the employee wrote their name. I really want to make sure she gets credit though because she was amazing.Super friendly and great at her job. I work retail so I totally get being tired but she was super approachable and made me feel like I could ask for anything if I needed help. I probably didn’t seem that friendly that day because I was super tired. Can’t remember the name but she had short black hair, and dark lipstick on. And glassesThere was also another employee there who I think has worked there for a while. Long brown curly hair and pretty tall. I didn’t get their name but they were also super friendly and helpful.Since I work retail I was even able to better learn how to do my job cuz these guys are just so dang good!Idk what they’re making but whatever it is they deserve a raise!”
“First time I have visited a retail location. It was nice to be able to see the products before you buy. I usually only purchase online as we don't have a dedicated store near us, so this was a nice stop.”
“Excellent service, I just went in with a bra I bought recently. After wearing it to work for the first time I found it had a sharp spot on it. Typically if you wear an item they can't return it, which is reasonable, but because it was defective they exchanged it for me. The staff was really kind and made the process painless (unlike wearing that particular bra had been) they helped me pick a new bra to exchange it for that was not defective, and processed the swap quickly. I am very greatful. I am a long time customer, and I will be back in the future.”
“The sales clerks were amazing, and very helpful. They made my shopping experience very simple and smooth. Best customer service I have had in a very long time. Thank you ladies!!”
“I found a very cute romper for my daughter's baby shower. It's a magenta pretty pink color. They also had a navy green color one. It's sleeveless & really pretty. I wore a white shawl over it.Anyone looking for something dressy but not too dressy this would be perfect. I went to 3 other places first. I should've just went here first. Next time I will because I usually always find what I need here. Plus there prices are reasonable. My romper was $40 dollars. Other places I went dresses & rompers were much more expensive & not as cute in my opinion.”
“I have always had nothing but great experience at this Exprss store in South Portland Maine. The manager is top notch and always assists me with professionalism and top notch service.”
“Went in looking for a suit for my son’s prom this coming weekend. Never have bought a suit before and probably looked lost. we were greeted by Pat. She was extremely kind and knowledgeable helping us select the perfect fit. Thank you so much for your help, Pat!!”
“I've recently lost a lot of weight and for months I've been wanting a fitting. I walked in overwhelmed... then I didn't want to leave! The staff was friendly, attentive, knowledgeable and REAL. I silently teared up in the fitting room, so happy I made time for some self care and appreciative that Soma was there. I cannot wait to go back!”
“Eddie Bauer is becoming the only place I will purchase clothing. It is very difficult to find durable, comfortable, stylish, well fitting clothing for men of my size anywhere else.”
“I came here on a Saturday afternoon and was pleasantly surprised. Out of all the stores I went to, the Lulu Lemon employee at the front behind the counter was the only person in the whole mall to greet me when I walked in! So refreshing. Although it was my first time in and it was overwhelming as I wasn’t sure how to tell who was an employee at first (they usually have a red Fanny pack/bag), I ended up asking a woman named Shannon for help. She was in the middle of folding clothes but stopped, was so polite, and friendly and didn’t make me feel like an inconvenience at all. She explained the different kind of pants/tops, styles, materials and why the differences matter & for what. She also explained how some pants like the wonder leggings you should size up as they are compression or if you should wear a bra with this top, etc. She was super helpful, got me into a fitting room, and since I was shopping alone I asked for her help on the fit/look after I tried them on & she was great! I know it’s her job to sell but it also felt like I was shopping with a friend. I really appreciated her advice and patience. I ended up buying a new set and will be back for more. Great experience overall. Thanks so much Shannon! ?”
“There was plenty of stock. Lots of good buys. I did find the store to be a bit of a mess despite it being early in the day, but I am sure that's due to a shortage of staff.”
“Joseph was EXTREMELY helpful with exchanging a pair of Levi's for the correct size I needed!!! I definitely wouldn't hesitate to buy anything here in the future! 5 stars,! Highly recommended!!!”
“Colby was my associate today and gave outstanding, kind service to me and my friend! He was the only one working in a very busy store. Especially this time of year! Kudos to Colby.”
“Called yesterday in search of a specific style and size of pants for my daughter’s upcoming birthday. Allie (sorry if I misspelled it) assured me it would be no problem, grabbed the last pair in that size off the shelf and said she’d set them aside for me. Warmly greeted today when I arrived by a different associate, Grace, who got me rung up and on my way in no time. Super friendly customer service, both over the phone and in person.”
“I didn't even know this store had switched over to a "factory store". The prices were all 50 -60% off and there were a lot of really nice pieces. I was pleasantly surprised when I went in to see that they were still carrying nice things. They carry women's, men's and childrens clothes. (Not a big selection of children's clothes)”
“They didn't have the size of shoe I needed in store to trade in with the ones I bought from them online. So the associate called all the way to TEXAS to get the size I needed and had them shipped to the store for me to pick up. The Jordan 12's sold out EVERYWHERE quick in grey and white! Definitely greatful he made the calls to find them for me in the size I needed! He went above and beyond. I wish I could remember his name but Thank you thank you thank you!”
“I had a funny experience here with my son fairly recently. We always go in to Spencers for t shirts when we’re at the mall. We don’t venture past the t shirt walls, but would possibly consider doing so if it wasn’t so overcrowded feeling in the store. Other than the space issue, the shirt selection is good and I can never pass up a buy 4 get 1 free sale.We went in around the holidays and got some shirts. When we got to the counter the person waiting on us made a joke about judging our taste in music based on what t shirts we were buying. My son and I are both Nirvana fans and had each gotten a new shirt. Our cashier commented “ah Nirvana…name 3 songs” I came up with some of the lesser known titles I knew to prove that I wasn’t a poser. This seemed to satisfy and the transaction went smoothly. On our way out our amateur band critic of a Spencer’s associate commented in seeming approval of the “Kendrick Lamar” hoodie my son was wearing. We didn’t have the heart to tell them that it was actually Jimi Hendrix hahahaha”
“I unfortunately ordered the wrong size shirts for my partner at Christmas, and had been lagging on taking them back for exchange. Got to the store and the staff could not have been more gracious and helpful. I had bought the shirts online, so there was a lot more"processing" to be done than a straight exchange. I was also a few days past the exchange window and the manager was kind enough to let me do an even exchange anyway - THAT is great customer service (and why I love BR). They had one of the shirts in stock, and the other 2 they reordered for me. The funny thing is that because of all the details involved, I was taking up a lot of their time, which I know could have been spent with others- but they kept apologizing to me for how long it took!! I was the one that needed to apologize to them! Oh, I was also wearing the BR blanket scarf and 1 of the women helping me was so complimentary of it- meant a lot. The staff at the Maine Mall store are EXCEPTIONAL. I've worked in retail almost all my life, so it takes a lot to impress me - and they blew it out of the park. Just a great group, and a great experience. I wish I had all of their names- but the gang working Saturday January 22nd- THANK YOU!!”
“Always a good place to shop. Frequently has deals and staff is always willing to help check for more inventory or help you find things. Probably the best store in the mall.”
“First things first my hairstylist is just absolutely amazing no matter where she goes and does. She always goes above and beyond for her clients. & I am so happy for her happiness now, since she has joined your team.
Secondly I am so glad I followed her over when she moved to your salon. This salon is so much better than what I was used to all the way around. The environment and atmosphere is just so much more relaxed and peaceful. I feel welcomed and like I belong every time I go in there. Great job and thank you for what you do.
lastly, I just wanted to say that they are very workable and make it very easy to make appointments weather that's online or via phone call. As of what I know from experience they are very prompt if you have a scheduled appointment.
I would definitely recommend this salon.”
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“Great experience from front to back. Our consultant for my sister's fitting was very conscious of what she liked and doesn't like and made sure to keep our party within the guidelines of what she would want which I feel is important to every bride. The space is clean and bright and the fitting spaces are cute. They have a good selection of cute dresses and a section that are off the rack or "love at first sight".
Give them a try!”