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September 2024 by Sam Chamberlain
Amazing, friendly, and knowledgeable staff! Always super helpful and welcoming.
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July 2024 by Sarah L
I was between permanent addresses and rented a box for 8 months. When I wasn’t in town, Joe forwarded my mail, and kept me apprised of what was happening. He and the rest of the crew was communicative and provided excellent customer service. Highly recommend them.
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March 2024 by Maxwell Tilton
My dad used this store to receive shipments of gifts and toys. They were helpful to him by holding these packages.
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March 2024 by Oliver Tilton
They helped me print some iron man and pikachu coloring pages so I could color with crayons
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January 2024 by M J
They helped me with a notary, making copies and shipping my time sensitive documents out. Made it easy. Thanks guys.
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January 2024 by Lucy Henderson
Not really someone who leaves reviews but the service was so bad I’ll just mention here to anyone looking- the older gentleman with white hair- maybe Phil? I dunno- he just made the whole process of returning a pair of shoes excruciating. Not offering any help or telling me options or explaining anything. I don’t need someone to be super nice but not even an ounce of friendliness was shown by this individual.I ended up walking out because I wasn’t confident my package was going to be in good hands and I felt so frustrated that my very simple task was being treated like a massive inconvenience.I’ll go to a different store that doesn’t smell like cigarettes were cranking in there all day and I’ll find a location that has people who will treat me nicely.
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January 2024 by Valo
Spectrum said that the ups store would accept my Spectrum equipment and they did! It was true!
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December 2023 by Of Course It Is
Had to ship a few packages last week for Christmas and the staff there got me in and out pretty efficiently. Nice crew.
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December 2023 by Paul Jones
Friendly. helpful staff. Little to no wait. No nonsense!
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October 2023 by Sophie Meach
The people here are very friendly, very helpful. I had a large box return, and they went and got it from my car and took care of the return very quickly.
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September 2023 by Brian Tilton
DA BEST
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August 2023 by Jon Betz
Fantastic store with exceptional customer service. I have had a private mailbox here for a while now and have all my packages delivered here (from all carriers). No worry of porch pirates or failed deliveries. I get a text when my packages are delivered and there is never a long wait to pick them up at the store. I tried something similar with a PO box at the Portland Post Office and it was a nightmare. Highly recommend this place.
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April 2023 by Dale Schultz
Amazon return drop-off, went fine but they struggled to scan the QR code I had printed out.
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March 2023 by Ifuloi Kano
I WENT here because it is the only UPS branch with average of 3-4 stars around the area, and thought, yep, they might actually be able to help me ship stuff to our office out of state using their Pack & Ship service. Everytime I called them to ask for updates, they kept saying, they will be shipping them as soon as their supplies to pack them arrive, like bubblewraps, and that they would call at end of day. I WAS THE ONE WHO CALLED THEM EVERYDAY SINCE THEN AT END OF DAY! They had no decency to update me in their own accord, at least tell me what's going on and why my office stuff had not been shipped as of yet. I called them Thursday, Friday, Monday, and all three times, I gave them a chance to call me at least to tell me any updates, END OF DAY. And then TUE, I had enough, went there and got my stuff back. THEY DID NOT EVEN START DOING ANYTHING!!!! NONE OF THE STUFF I BROUGHT THEM, TWO BOXES, NONE HAS BEEN WRAPPED! They gladly gave them back to me, no questions asked, on my way drive home, that was the first time, their "manager" called me (I did not answer, but he left a voicemail) to ask what the issue is, that they were just waiting for their bubble wraps, which were to arrive that afternoon, and would gladly ship them if I go and return my stuff back. NOPE! I made up my mind. And my company has arranged a courier via FEDEX instead. I understand there are things that cannot be avoided, but please, do better, and communicate better. I was not even irate, I was nice and respectful in all calls and transactions I made with them, but I felt disregarded - an insignificant customer. I still wish all UPS workers good health and peace, I really hope you improve.
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March 2023 by Ed
Great crew. Always helps me with emailing things for printing.
