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January 2024 by Marianne Stoddard
Customer service is lacking at Maine Gold & Silver. I have been in quite a few times now over the last several years and each time I have to wait for someone to even acknowledge my presence. Never greeted with a smile or a friendly disposition … more of an attitude that I am being an inconvenience to them. My husband purchased a Mother’s Ring for me a couple years ago from Maine Gold & Silver and one the stones kept falling out. I had to bring the ring back in for a replacement three times and the woman at the counter was very rude to me ( like it was my fault the stone wouldn’t stay in).I like that I can go in with gold and sell/trade it in, but hesitate now due to the unwelcoming feeling I have felt each time I go in.
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December 2023 by Dana Dyer
Always feel good shopping here. I feel they are trust worthy been doing my buying and selling here for yrs
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November 2023 by Linda Bukasa
A lady called Linda was unkind and unwelcoming. The minute she saw me, I could see the change in her look. So unfortunate! I pray for God’s peace in her heart. We do have the same names strangely.. hahaha
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November 2023 by Diana G.
In honor of Yelp's Annual Thank You Thursday, I am posting a huge "thank you" to the folks at Maine Gold and Silver. Over the years, the staff has bent over backwards to provide the best possible service - finding specific coins I was looking for to give as gifts, always remembering my name, and making me feel like a valued person. Everyone there has a wealth of experience and knowledge rarely found. Linda - you are the absolute best!
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October 2023 by Erin Watson
I’ll never go to another jeweler. The best products at the best prices, and the BEST service. Thanks again!!!
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August 2023 by Armaini D.
I WISH. I can rate ZERO STARS! Manager was very rude to me when I asked to polish my jewelry again because I've seen scratches on it, the Staff told me I had lying eyes, As a true American that's been coming to this business with my family for YEARS have never been TREATED SO RUDELY by this establishment, and the GOLD SND SILVER IS FAKE! here I WOULDNT RECOMMEND I FRAUD BUSINESS LIKE THIS.
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August 2023 by Peter Boudreau
I stopped in one afternoon after speaking with a woman on the phone stating I was rushing to make it down so they could look at something and possibly buy it. I got there just a few minutes after 5pm and was greeted by a woman stating we don't do anything after 5pm. As I tried to explain that I had spoken to someone the same woman again said we don't do anything after 5pm. When the woman I spoke to over the phone heard me she came over and gladly took care of me. Outside of the woman I spoke to over the phone who was very friendly and helpful everyone else seem put off that I was there and more interested in closing the store. Sad really.
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June 2023 by Kris T.
Who knew that they have the best estate jewelry in all of New England!? What a source for wonderful, quality pieces. I'm gushing about the cabinets full all kinds of diamonds, colored stones, antique and vintage...even new engagement and wedding rings.
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June 2023 by Colin Hutchins
I’ve been buying coins here and there for over 10 years! Fantastic customer service and extremely helpful! They made buying graded coins much easier. Plus I learned something! Two thumbs up!!
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May 2023 by jacob G
Best place around !! Sold silver a couple times here. Was offered a good price for half ozs and a couple eagles !! I always stop in here to get items tested. The people are very friendly and always help out !!
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April 2023 by Aiden Gosselin
DO NOT GO TO MAINE GOLD AND SILVER if you are trying to sell anything I tried selling them mu solid 14k gold chain and they gave me a disgusting low offer. I know what my piece is worth in just scrap price and their price was significantly lower than that. What really disturbs me about these heartless scammers is that I once tried purchasing another solid 14k gold chain from them extremely similar to mine, in fact the mine being slightly heavier, and they wanted over double what I was offered for my chain. Granted I am only a 19 year old i believe they were hoping I don’t know any better and damn well knew that they were going to sell my chain for over double what they offered me knowing what they wanted for their chain I tried purchasing. This place just wants to make as much money as possible even if they have to scam unknowing looking individuals. I highly do not recommend coming here the staff also is always very unpleasant. Maine gold and silver you guys are an absolute joke.
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February 2023 by Lyn Gervais
We have been going to Maine Gold and Silver for years. The friendliest staff and fine quality workmanship make it my go to place for new jewelry and repairs. The designed my wedding set with me and I get so many compliments.
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February 2023 by Samuel Casey
Maine Gold and Silver is the best! Debbie is so helpful, smart and helped make a large financial purchase easy! I’d recommend this everyone and not go to the big chain jewelry stores.
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February 2023 by Eugene Margaret
Don’t sell here if you have 24k gold. Apparently they have no way of testing it and will just give you a price for 22k gold. Unless you have a gold coin? Weird, and claimed to have no idea where you can get it tested when every other jeweler store was able to test mine after I left.
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December 2022 by Roland Goulet
A great place to get a great deal on jewelry. Excellent customer service and very helpful people that are experienced in the jewelry business. Ask and you will receive they take the time for you to help out and suggest items. Your missing out if you don’t take advantage of the great staff.
