-
June 2024 by Sandra Brooks
We purchased three rooms of furniture from this store in 2016. We wanted a new living room look and went to all the furniture stores in the South Portland area. Once again we chose the Furniture Superstore. Steve, our salesperson, is extremely patient and helpful. We returned several times before making our final decision and worked with him each time. On our last visit, we were helped by Doug as well. Couldn’t have asked for a better experience- it felt as though we were buying from friends. Our furniture was delivered today and we love it. Forgot to get the names or the two men who delivered the sofa and two recliners. Both were friendly and professional. If you’re looking for furniture, this is the best store around. Staff who work with you, yet are not annoying. Staff who are knowledgeable, welcoming,and professional. I found some furniture store staff in the area either all over me or ignoring me and very abrupt when I had questions. Furniture shopping can be stressful, but definitely not at the Furniture Superstore.
-
June 2024 by MIchael Gilligan
Nice carshow they sponsered
-
May 2024 by David Pratt
Kellie did a wonderful job, was very friendly and helpful ?
-
May 2024 by Sarah Bischoff
We found a sofa that is perfect for our living area. The service is excellent, there is a large selection of quality furniture to choose from and the prices are great. We will definitely shop there again.
-
April 2024 by Judy Mcallister
Jamie was amazing. I stopped at several places and he kind and very respectful. I will be doing business with him again.
-
April 2024 by Ann Marie Branigan
I’ve shopped at the Furniture Superstore twice. On our second visit today we purchased a beautiful sofa. The experience was great! We had the pleasure of working with both Trent & Scott. They both were willing to help us find exactly what I had in mind. I love Scott's knowledge, vision and ability to coordinate fabric and decor. Trent is a great salesperson and is also very knowledgeable . He listened, showed us what he thought we wanted and was right on.
Thank you all! You are my kind of furniture store with a great team.
-
April 2024 by Jay Carter
Fantastic selection, fair pricing, knowledgeable staff and professional deliver.
-
April 2024 by Iris Freespirit
We walked into Furniture Superstore after we went to another furniture store and we're completely ignored. We were greeted warmly by Dave and we were asked what we were looking for. He asked a couple of question to narrow down what we needed. He showed us a few different choices and asked us our price point. He showed us what was in our price range. We tried out the mattress that we thought would work for us. It was comfortable and roomy enough for two different type of sleepers. He brought us over to Lanette at the desk to fill out the paperwork and schedule delivery. Everything was very professional yet personable. The delivery guys called on the day of delivery and were right on time. Matt and Shawn were very pleasant and set up the frame and mattress perfectly. All of the Superstore employees were great. And I would recommend them to my family and friends. Thank you for a wonderful shopping experience. Iris Freespirit
-
April 2024 by Cheryl Ricupero
My mom needed a new sofa and recliner. The salesperson Trent was extremely helpful and knowledgeable. He asked great questions and what her budget was. He was patient and helpful with her purchase. She did buy a chair and sofa at a great price for quality furniture. They set up a delivery and removal for next week. Our new favorite store with great options and prices.
Lannette assisted with the paperwork and she was very patient and helpful as well.
-
April 2024 by Angeline Perrault
The staff was particularly helpful and i will shop the Furniture Superstore again. Thanks to Dave and Vicki foe the personal customer service.
-
April 2024 by Simone Wright
Jamie was very helpful in choosing the right living room furniture and ordering exactly what we wanted. When it came time to pay for our purchase Vicki went over everything and made us feel very comfortable. They were very professional.
-
April 2024 by C M B.
What can you say about furniture? It's a necessity, and definitely a get-what-you-pay-for situation: if you want lasting quality, it costs. Simple as. Cheap doesn't last: quality does. Service lasts, too. As awful as their TV ads are, Furniture Superstore proves themselves a quality operaton with outstanding staff providing a responsive and thoughtful shopping experience. I went in with a concrete idea of what I wanted, but not what would best suit my requirements. Design Consultant Jamie listened to my wish list, asked some pointed questions, and gave me the time and space to try out various pieces until I found the ideal items. I appreciated his patience with and respect for my process (which involved 'testing' dozens of pieces) until I found exactly what I wanted. Because of the wide-ranging selection and their pricing models, I was able to buy 2 pieces out of the same budget - score! Of the 2 pieces I bought, one was a floor clearance and came home with me the same day. The second piece was a new order, for which Jamie showed me the fabric rack and I got to select the upholstery. The store called me when that item arrived, a week ahead of schedule, and now that I have that piece, the transaction has been fully concluded. Shout out to Solomon on the loading dock for his creative-problem solving skills in helping me load both pieces into my vehicle. Thank you, Solomon! I am pleased with my purchases from Furniture Superstore and greatly satisfied with the experience as a whole. Maybe the TV ad is janky because Furniture Superstore invests more in its in-person promotion, which is far more valuable and longer-lasting, than a 30-second clip. Thanks, Furniture Superstore, I'll be seeing you again!
-
March 2024 by Kathy Brill
Jamie and Lannette made our buying experience a pleasure.
-
March 2024 by Paul Voisine
Great customer service. All price ranges if you’re looking for a mattress salesman told me they would beat anybody’s mattress prices and they did. I saved over $500 on a mattress compared to their competition across the street
-
March 2024 by Simon P
Great service!