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December 2023 by North East Alliance
Ross and Terri are always very helpful and quick!
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September 2023 by Kendra Ross
If you don't have electronic statements you get charged to hold your account open $3.95. we will be closing both accounts this week.we bank with other banks as well and never got a fee to hold open an account. Ridiculous.
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March 2023 by Heather Smith
Miss Gloria needs a raise!!!! She was incredibly helpful, efficient and so kind while helping my boyfriend set up a checking account. We love her!!!❤️
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February 2023 by Robert Townsend
Very professional and friendly.
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March 2022 by Jessica GreenFoley
Today I went in and was helped by the assistant branch manager Chelsey C. She was WONDERFUL!!! i went on my break to open a new checking account and replace my card and she had me in and out with extra time for me to spare ! She has a great personality and it was delightful working with her.
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November 2021 by James Stewart
Outstanding employees always a smile so pleasant,best decision I ever made moving my banking to EVERGREEN C.U. ? ?
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March 2021 by J R.
If you try to spend more than $50 (even if you have hundreds more in your account), they will shut your debit card off. This has happened three times and they say there is nothing they can do because it's their policy. If you plan on doing anything with your money other than saving it, there are better options in the area. It's too bad they can't get with it. They're nice folks, but their policies are Stone Age,
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September 2020 by Matthew Villacci
Wife loves em.
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May 2020 by matt sween
DO NOT USE THIS BANK THEY SCAM! I signed a contract with them to make sure my account would not be over charged and they continue to over charge me and other who have signed the same paper looking to take further action against them STAY AWAY FROM THIS BANK!
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February 2020 by Suzanne S.
Can't go wrong with a credit union especially evergreen. Will never switch to a regular bank.
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December 2019 by Googol Joan
I agree with reviewer above ,they did the same with me at the last moment just denied it and even that took them forever.
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December 2019 by Gabrielle B.
I had a great experience stopping in to change my name recently. I was helped very quickly and the rep was super personable. The space has been redone with new carpets and counters. There's free keurig coffee in the lobby as well.
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November 2019 by Nikki Taiani
My entire family has banked with them for years and we love them. Great customer service and good hours with convenient locations.
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October 2019 by Lindsay L.
Gotta love a bank that tells you that you talk too fast when trying to complete a basic transaction...
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July 2019 by Ivan
Pains me to write this review but I feel it's necessary. I've been with another local credit union for 7 years. I've taken all my loans out with them. Needed a boat loan and wanted to rate shop which brought me to evergreen. They beat every rate by 3-4%. I had the cash to purchase the boat but wanted to get it financed. Started the process became a member and sent every single piece of income and all the necessary stuff. Qualified no issues, high credit (790) and low debt/income ratio. Told the loan officer, “The seller prefers cash can I pay him and then get it financed after the fact?â€, he assured me as long as I registered it and have the bill of sale and title it wouldn't be an issue. I have emails to show. I did so. Just to have the officer come back and tell me he wasn't aware of the cash-out loan procedures and in fact we should of gotten the information and issued a check instead of paying cash. Now I'm in a position where I'm taking out a LARGE loan at a +3% higher interest rate at another establishment because Evergreens very own employee. To add insult to injury I tried to get somewhere with the bank manager and she didn't think the officer did anything wrong. Kind of mind blowing the lack of training and customer service across the board. Really wanted to give this credit union a shot but I guess I'll stick to what I know. Writing this in hopes that it doesn't happen to anyone else.
