“I received a pair of skull candy earphones for Christmas. I understand these are not expensive earphones, $30, but they we not the $12 ones either. They stopped working in January. I took them back today, only to be told the Christmas deadline had already passed and they couldn't do anything for me. The deadline for returns is January 15 unless I purchased an extended warranty! Very disappointed that these earphones lasted about a month and Best Buy would do nothing for me. Poor customer service and the gentleman helping me kept referring to the "script" that I was past the deadline for returns. I didn't change my mind about the purchase... THEY STOPPED WORKING!!! No one is customer oriented anymore! Unhappy customer!”
7:45AM - 4PM
101 Hanover St, Portland“Been going in for over 20 years. What can I say. These guys are the best. Super helpful and very knowledgeable. Another impressive thing is that they've had some of the same employees over 20 years. Now that says a lot about a company!”
“Went into the Maine Mall Apple Store just to ask questions about phones and MacBooks, not to purchase. Charles was very helpful and not pushy at all. He answered my questions and gave me all the time I needed even though I told him I wasn’t ready to buy. I have previously purchased through this store and never had a bad experience.”