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August 2024 by Irina Barth
The worst service!
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May 2024 by R
where the hell is the mail in berwick????? and why doesn't anyone answer the phone at the south berwick PO?????
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March 2024 by Hannah Cooley
Great customer service. Quick and helpful!
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February 2024 by Christopher Van Duyne
Always helpful and polite.
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October 2023 by Bob C
Tried to quickly drop off and mail a return to an online company with a prepaid shipping label and a gentleman behind the counter wouldn’t accept it and didn’t want to assist me even when I attempted to purchase a new shipping label. Went to the Berwick location and they accepted it no problem.
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August 2023 by Kayla Linscott
Can't get threw to customer service when you call the office it just gives u prompts
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August 2023 by Kashir white
The guy andy who works at the front counter is extremely rude and put me off to ever returning to this postal office located in my residential town.
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August 2023 by Peter Carnicelli
My golf balls sat at the post office for 14 days waiting for pickup but I was on vacation. When I got home I went to the post office to grab them and the man behind the counter said he couldn't find the package. It was closing time when I showed up and he said maybe they are gonna deliver it tonight. I didn't know US postal delivers packages at night. Sure enough at 7 o'clock at night my golf balls suddenly arrive at my door with a hole in the bag like someone was trying to see what it was. So let's face it the good folks at south berwick post office stole my golf balls thinking that no one would claim them then when they got caught they immediatly dumped them at my door that night. Unless after 14 days of sitting there they magically discovered the package and delivered it after hours. Thieves....
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January 2023 by identtpt
Lost my package two times now (400$) ive had to pay for the item twice now and again misdelivered today and cant find it i literally called two minutes after it got "delivered" these people are a scam and a joke at there jobs with no remorse for there customers now im scared to order any packages , amazon has no issues? So why cant usps do there job so disappointed nothing but issues from the start of moving here
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January 2023 by Amanda Rosehart
They wouldn't answer my phone calls (done a few hours apart), so I drove to the office. Only then did I see the sign that they "close midday for lunch due to shortages." There's no times listed, so I have no idea when they'll be available. All this because I'm trying to find a package that was labeled as "out for delivery," then "available for pickup" on 2 separate days, and then "out for delivery" again.
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November 2022 by Ellen Minnehan
Poor customer service at the counter. Long wait times for help and dismissive attitudes.
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October 2022 by Jeremy Mason
The people who deliver mail in berwick are the laziest I've ever seen. They throw packages from the truck onto people's steps and also sometimes refuse to deliver packages and will leave notes saying there was no available delivery location when I have a huge porch and I watched them pull up to mailbox and then just drive away without knocking or attempting to deliver mail. Laziest people.
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October 2022 by Maya Robertson-Volpe
Love our mail carrier! He is such a sweetheart and even when he forgot to deliver one of our packages, he brought it over later on his own time and he always loves on our pup when has a barkbox package for him.
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September 2022 by Erika Rae
This morning, I arrived here at 830am on the dot. A grumpy older man didn't open the gate until 837am. I asked if I could simply get my mail before it went out for delivery because they've been delivering it at 7pm lately, which is unacceptable.Anyway, he acted like I was the biggest inconvenience by shaking his head, etc. It was a very simple request. If you don't like your job, work somewhere else, but you can't just be rude to people.
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September 2022 by Ed
Terrible, foul, and unprofessional employees. Lazy and unresponsive.
