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June 2023 by Chase Nguyen
Well….. I haven’t had a kiss yet . Can I get a kiss furst?- Lorne Armstrong
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March 2022 by matthew marquez
I thought the place was ok until Cawd almighty Lorne Armstrong started working there. I used to enjoy the smell of fresh cut lumber but now all I smell are pot pies, hard boiled eggs, and Mac and cheese.
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March 2022 by Charlie Stone
I got excellent customer service from my Lorne and Savior Mr. Armstrong. Oh Cawd~! It was amazing. I want to be his precious little princess.
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March 2022 by Lee Greer
I thought you had blondewood Plywood. Getting my flooring from these folks were the cleanest best pleasure. Highly recommended.
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March 2022 by Enter the Cawdverse
Provides a great service to the community by keeping Lorne busy and away from children. Thank you Kennebec Lumber Co!
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March 2022 by Twinkies Nails
Good but I thawt the lumber had blawnnnd hayyur
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March 2022 by peter schewe
Look at the two of you dancing that way...
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March 2022 by John Kush Carter
So CAWDLY
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September 2021 by Pascal Lippe
(Translated by Google) I love it beautifully !!!! ??(Original)J adore de toute beauté!!!!??
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November 2020 by Maineiac 1960
It's my job take a guess
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March 2018 by Bill Tansey Jr
Made a significant mistake and had no interest in helping make it right - I called Main Traditions Flooring (MTF) / Kennebec Lumber and spoke to customer service/inside sales to verify their Maple Natural product had gone unchanged (gloss, grade, finish) and I was able to order more to again extend an existing floor (original floors 2000 & 2012). MTF assured me the product was still available and specifically confirmed no change in gloss or grade or finish (of course it's a natural wood product with variation), and passed me onto a retailer to purchase. The additional flooring was purchased, received & receipt inspected. The floor was installed 1-week later, by an installer. When I returned home it was instantly clear the floor did not match. Closer inspection revealed the change in finish (gloss vs. mat) and the change in heartwood-to-sapwood ration (grade) were subtle enough to be missed at receipt inspection but obvious post install. Follow on dialog with Joe F. (MTF, long time sales guy) revealed the Maple Natural product was in fact changed at some point 2012 and the name/part number remained the same. The "new" inside sales team was not trained/briefed accordingly and provided me bad / inaccurate counsel upon initial contact. I spoke with Mark K. (head man incharge) and he seemed reasonable and agreed to explore options (he suggested a refinish to match gloss level may be an option) to make the mix up right. He agreed to call me back after review in house at MTF. After 1-week with no return call I followed up and left Mark a polite voicemail. The following day his assistant (Shantrel) phoned me back, was kurt, had no empathy and made it clear she was instructed by Mark to phone me and convey their unwillingness to in any way help navigate this situation. I proposed a 0$ option (no cost to MTF). I requested they offer me a second floor at their cost and reimburse me the margin they made on the first (incorrect) floor. I agreed to shoulder the cost of a replacement floor, the cost to remove and dispose of the incorrect floor and re-lay the new floor. Shantrel made it absolutely clear Mark's instructions were to make no concessions and take no action to remedy this unusual situation.
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March 2018 by Scott Qualls
Very CLEAN and well Maintained Yard and Equipment Impressive
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February 2018 by Jeremy Waugh
The staff was very professional and curtais
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March 2017 by Shawn & Abigail Yoder
Our company is installing kennebec's Maine traditions hardwood floor. This is the second time flooring was delivered in 2 different colors. the mill has been subpar and won't match up leaving gaps. Worst of all is the finish. It continues to flake off well after we have finished a row and moved on forcing us to tear out and reverse direction. This I the first and last time we will use this product. If you desire a great hardwood floor BUY SOMETHING ELSE!!
