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February 2024 by Melissa Ackley
I just love Tender Touch. We have a high anxiety dog who doesn’t like the vets. They have the fear free room which is great. We don’t even have to go into the building. We’ve had great experiences here with Ruben. Highly recommend!!
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February 2024 by Ali Omur
We are leaving a second review because the team at Tender Touch was not only great in taking care of our dogs when they were living, but incredibly sensitive and understanding with our dogs and us when we had to put them down. It was a very hard and emotional time for us, and Dr. Lyle and the vet techs went out of their way to be understanding and supportive. We have a new puppy now and we are happy to be coming to Tender Touch again!
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February 2024 by Renee Forgitano
Dr Risteen is absolutely amazing, I would recommend her times 100. She has a kind, easy approach, very understanding and down to earth. We loved her. The office is very nice and cozy, the staff are very welcoming and happy. I love how they call you in for your appt when they are ready, no extra stress for your pets.... 5 out of 5 from us.
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November 2023 by Darleen LaFontaine
Took care of my two dogs and it was wonderful! Pictures ever couple days put my mind at ease. My old gal at 15 was very happy ever though she had never been in a kennel situation.
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October 2023 by Rachelle Leon
We recently had to take our senior cat to the vet and I'm so glad we chose Tender Touch. Everyone has been super helpful and understanding. I'm impressed that they get back to us so quickly if we have any questions or concerns. I highly recommend them!
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September 2023 by Patty Morris Law
Dr. Lyle and Kirsten love their patients, it’s clear. They saw my anxious terrier through her appointment with minimal stress and handled her reactiveness to a blood draw safely and calmly. I followed Dr. Lyle here from her former practice, because I’ll never forget how compassionately she led me through another pet’s end of life care.
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September 2023 by Derek Hall
I'm told they are among the pricier options in the area but everything (from the people to the facilities) is truly 5-star. They take good care of our pets and I have never had to question anything about the provided care, unlike some.I'm fine with paying more to a certain degree, so they will keep getting our business. Recommend.
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September 2023 by Sarah
The team at Tender Touch take such good care of our Charlie, including daily photos and correspondence. Charlie is a senior dog and takes medication and we feel very comforted knowing he’s in such capable hands. We can’t thank them enough for caring for our Charlie Bear. ❤️?
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September 2023 by Roxanne Burnham
Tender touch has gone above and beyond with treating my dogs. Not only are my two French bulldogs excited to go to tender touch but we know they are very well taken care of. This is because my Frenchies have a very special diet. Meaning I make their food. We were on a weeks trip and I had given them what was thought to be enough food but wasn’t. Their caretaker went out of her way to go buy food and prepared it for them (cooked it herself) This proves what loyalty service Tender Touch truly has. I definitely recommend Tender Touch if you’re looking for a place that takes care of your pet with love and care.
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August 2023 by James Goodson
This was Max's first stay at Tender Touch since we moved to Gorham. I believe the look on his face says it all, and he speaks for us as well!. Great staff, facility and so convenient!Thank you.
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July 2023 by Ginger Cram
Always on time, always provides caring compassionate care to my pet.
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June 2023 by Kristen Snyder
This is a long overdue review. I would give this place 10 stars if I could. My dog has always been nervous going to the vet but he seems to not be as nervous at Tender Touch. He is always greeted with love and affection as if he were their own. The kennel experience here is amazing. We had to leave our pups here for Christmas one year and I felt so bad leaving him but when we picked him up he had such a big smile and they even sent him home with a personalized stocking with toys. Any time we leave our dog or cat there we always get daily email updates with pictures.. I love it and I love Tender Touch! I always recommend this place to my friends with fur babies.
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June 2023 by Anthony Degifico
I was warned of this place by my friends who are vets in the area. They claim to aim for customer satisfaction, yet fall short every time. I brought my cat in here to get X-rays and a splint which cost close to $1,000. Once I brought my kitten home he got the splint off within 5 seconds. When I called they said they couldn’t help me and it happens all the time! They suggested I go to urgent care because they were unable to make time for me. They also warned me if I didn’t come in and pay for them to fix it he would need a 4k-8k surgery!I should’ve listened to my friends who work in the industry!
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May 2023 by Stephen Lawrence
This was the first time taking our Molly to a boarding kennel. The staff and location lowered my apprehension of leaving her for a long weekend. They were more than accommodating when I called late Sunday afternoon to inform them I would be able to be back in time. I will use this kennel again and would recommend it to those who need to board their pets for a short duration. My appreciation to the entire staff at Tender Touch Veterinary Hospital and Boarding.
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April 2023 by Jeffrey Kempton
We had to board our German Shepherd on short notice. Our regular kennel was full and Tender Touch was able to take Kenda for the 3 nights we needed. The staff was caring and took very good care of him.
