The O'Reilly Auto Parts store on 441 Payne Road in Scarborough carries a wide range of parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides a free Loaner Tool program with a refundable deposit. Customer reviews highlight staff who are extremely friendly, knowledgeable, and patient. Employees are noted for going above and beyond to help, demonstrating kindness and refusing to give up even after multiple setbacks. In one instance, an associate provided incredible help with a car battery, ensuring the customer left with a working battery the same day, potentially staying after a long day to complete the service. The staff efficiently answers questions and performs services like wiper blade installation in a fast and efficient manner. While compatibility issues with parts can occasionally occur, the team tries its best to assist and provides refunds when necessary. The overall experience is described as incredibly pleasant and seriously awesome, with outstanding customer service that never wavers.
I came here to get my headlight bulb replaced. Matt helped me choose the right option and replaced both bulbs for me. He was super efficient, friendly, and knowledgeable!
October 2023
The evening manager Richard tonight was very helpful and quick. I appreciate the service and the smile.
October 2023
Helpful staff, but didn’t have what I needed unfortunately
