Ira Ford Saco

Auto Repair, Tire Dealers, Used Cars
Hours: Ira Ford Saco is a local Ford dealer providing service, new car sales, and used car sales. Customers report great experiences with the service department, describing it as professional, knowledgeable, and competent. Scheduling service is noted as easy, with good availability and online options. Work is often completed in a timely manner, with vehicles taken in relatively fast and without long waits. The staff is consistently described as super friendly. Specific praise is directed toward a particular service advisor, highlighted for being great, knowledgeable, and amazing. This advisor is commended for explaining services performed, what was not done and why, and what needs future attention, demonstrating good customer service and communication skills. Customers express high trust in this advisor, with some stating they only schedule service when this individual is working. The overall sentiment is that the service received ensures vehicles get the proper care needed. In sales, customers report incredible and smooth experiences when purchasing new vehicles, specifically mentioning a salesman who is great, easy to work with, and went above and beyond. This leads to high satisfaction with purchases and intentions to buy more vehicles from the dealership. The business also offers benefits like Ford Pass Rewards, which can cover routine maintenance costs, making service visits financially favorable. Customers are very happy and recommend both the service department and sales staff.

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1. Saco, Maine