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March 2024 by Rosco
Honest and quickVery pleased with the services I received. Friendly, honest, and quick are words that come to mind when thinking back on my experiences with Paulins. I hope that whoever owns/operates this shop values the staff that work there.
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March 2024 by Taleea Raymond
Came here for a second opinion on a quote I was given. They were so professional and helpful. Wrote everything down for me to bring to a transmissions place and even recommended the best ones.I’ll definitely be back for any other things I need done.
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January 2024 by Iva H.
I've gone to various Paulin's locations over the past 10 years and have always been met with exceptional service. Friendly people who know what they're doing. All people that I have interacted with at Paulin's are just down to earth real people. I will continue going and I recommend Paulin's to anybody looking for a trustworthy auto service. I remember one time I drove to the Saco location with the inability to take off my old license plate and put on the new one after purchasing a new vehicle. One of the guys there happily came outside (in the rain) and helped me. I was very grateful for that. Unfortunately I moved out of the area but maybe they should consider a location in Knox County!
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December 2023 by Amanda K
This isn't where I normally go for service, and I'm always very skeptical of service shops since they have a reputation of ripping people off (normal shop was booked out). I came here because they are within walking distance to my house. I scheduled an alignment- they were running on time and took me right in. As I waited it was clear they had a good relationship with everyone who came in- they all seemed to be regulars. I felt they were very honest and fair and I highly recommend them based on their customer service. I'm happy to have another shop so close by that I feel I can trust.
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November 2023 by Isaac Rollins
If you need to have anything done with your car go to these guys! I’ve gone to tons of places but since I’ve got work done with them I haven’t left. They never let me down, their prices are great, and Gary is awesome!
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November 2023 by Peggy Laplume
Paulin’s can be trusted to get the job done. Great service and staff. Stop worrying and give them a call.
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September 2023 by Philip Finemore
The wrong size tire was accidentally put on the last time I had tires put on. It took three routine service trips to the dealership for them to catch it. The tires also wore down very quickly. When I informed Pailin Tire in Saco about it, they went good for it. Only made me pay for labor, parts and the difference in the cost of the tires I had versus the tires I wanted this time around. I’m very pleased with how easy this was.
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August 2023 by Tim Barclay
Great guys willing to help with a road hazard, while on vacation in the area we picked up a screw in Tire, VIP said come back in 4 days, these guys took me in and fixed in a few minutes.
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July 2023 by Lindsay Bland
the best! i admittedly know nothing about cars, and could easily have been up-charged and sold things that i do not need. however, the staff at paulins were nothing but helpful, honest, and reliable! i was able to quickly make an appointment for an inspection sticker, and was in and out (with a passing sticker?) within 15 min. as a car naive, younger woman i dread going to the auto shop. but this was an all around wonderful experience. 100% would recommend. thank you!!!
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May 2023 by thang nguyen
I got alignment done on my vehicle here. The service was good and the staff was friendly.
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February 2023 by Denise Poirier
This place and the crew - they're the best. Always get me in, sometimes last minute. Honest service. Good prices. Highly recommend them.
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January 2023 by Sophia Renee Kourinos
Got an emergent pre-holiday Friday afternoon screw in my tire resulting in a flat. I tried 3 diff places with no luck with getting in, pulled into Paulins & within 2 minutes of pulling into the shop they had my car up on the lift! Very thankful for the prompt, let me fix ya up welcoming! Thank you so much guys, you saved the day!
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December 2022 by Tyler Hanson
I had great service from Greg and Gary. I called on the highway and Greg was great when I was concerned that I would break down. Greg helped me get right in and I found out the dealership told me I needed things done that weren't necessary. Greg's team was quick and now my jeep runs great! I won't hesitate to bring it to them again in the future.
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November 2022 by Brenda Mayberry
I would recommend this place to everyone great people family owned and I take care of you no lying to you about your vehicles Highly recommend
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November 2022 by Corey Warren
Owner was great when I talked to him a couple years back. Went in for an alignment and new tires. When I left still pulled super hard to the right and a light was on on the dash. I called and asked and got blown off. Called the Portland location and aired my grievances and dropped the van off there. A wire to some sensor was cut at some point during the tire swap out and they tried to charge me to fix it, and said they couldn’t check the alignment issue because the machine was down. I just won’t go back.
