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“My experience at ZAGG was exceptional today, and always is. The staff are great at what they do, it takes almost no time at all, and the interactions are always pleasant!”
“Went to Zagg at the Maine mall today. The person who helped me was friendly and kind… let me know that they won’t be making this screen saver for the 8 plus too much longer which I had no idea about. But he informed me they have a machine that could make one for my phone when the time comes. Super nice and did a great job!”
“Andrew stayed with me till the very end.... He was very good at answering questions..... He even stayed with me when his shift was over...
Verizon is very lucky to have him”
“Carter Brainerd from the Maine Mall store in Portland, Maine assisted us moving 11 lines from Verizon to AT&T. Carter's service was outstanding in every way. He was very patient and explained everything in great detail. Carter even summarized our visit in detail before we left the store in great detail. Carter provided best in class customer service. 10 out of 10 in customer service quality. Thank you, Carter for your professionalism and kindness.”
“I was greeted as I entered the store and was helped immediately.
The representative seemed very knowledgeable regarding the problem and fixed it within five minutes. Excellent customer service.
As a comparison, I waited for well over an hour recently for an equipment pickup that lasted five minutes once I got to the counter. Terrible.”
“I consistently have a very good experience with the staff located at the Running Hill Rd., South Portland, Maine location near target. If you have any issue, call them Directly. Thank you all for your continued help and your honest approach. I appreciate you.”
10AM - 6PM
6 Old Dogs Ln Ste 108, Biddeford
Mobile Phones
“Best customer service I have run into in a very long time took care of me like I was family Dylan and Jordan they need a raise I'll let him explain what happened through everything but took care of me”
“Went In to get used prices for a co-worker on a switch and get some PlayStation stuff. The staff working tonight was super amazing, knowledgeable, cared, and very attentive to everyone in the store! They went above and beyond. Thank you so much!”
“Mike the sales manager went above and beyond for me. I was very far away from home and shattered my screen. Luckily, this man stayed a few extra minutes and helped me out on my ride home. VERY thankful for this, and kindness like that does not go un-noticed. Will be back to this location simply for the great customer service. Thank you, Mike.”
“Jacob was very helpful in the upgrading to new phones process. It was easy and he explained everything in great detail and made the process simple. We will definitely be going back with any and all inquires.”
“Rowan, Michael and Gabe were noligable and awesome to work with. Had a few issues/holdups with my new phone purchase, they worked really hard to make sure everything was correct and taken care of before I left today. I also had to bring my dog in because it was too hot for him to be in the car. Nice crew, would absolutely recommend working with them again!”
“After having one of the most awful customer service experiences of my life, we were dreading to come back. This time, however, was significantly different. After trying to add another line for two weeks, we decided to come back into the store and try again. The store manager, Nolan, and the other customer service representative, Landon were very patient and helpful with us. They were able to activate a SIM card for my daughter within 20 minutes. They also acknowledged the poor customer service from last time, apologized, and assured us that they take bad reviews seriously. So grateful for this experience after what happened last time. Couldn’t recommend this store enough.”
“Stopped in today looking for "cleaning vinegar" we asked Brierille if target sold it, she spent 10 minutes looking it up. texting and calling other staff members, she finally found some out back in storage, brought it out to us all the while smiling, we'll be back. Target has a good person there... also, the same trip young man overheard us talking about "what does this cost, he said Hey I have a scanner right here, scanned them, smiling very nice expectance.”
“Just leaving the store and wanted to leave a good review! My boyfriend and I recently got a Verizon plan together and we came in with a question that he had tried to bring to his previous carrier with no luck. The guys at this Verizon store knew how to handle the issue and worked with us to get it resolved in the store. Unfortunately we can't remember the names, but it was the manager and a blonde man with glasses. Thank you!”
“I will say the sale rep was excellent but I will also say the manager was very rude and unpleasant to talk to . They are there to do a job. I was not impressed by him at all.”
“Went into the Maine Mall Apple Store just to ask questions about phones and MacBooks, not to purchase. Charles was very helpful and not pushy at all. He answered my questions and gave me all the time I needed even though I told him I wasn’t ready to buy. I have previously purchased through this store and never had a bad experience.”
“Jenna and Jeremy are awesome! They are both professional, knowledgeable , efficient and provided us with outstanding customer service. We swapped out our old phones/iPads and updated our plan. Everything was clearly explained. We appreciated their attention to detail and patience answering all of our questions. By far the best customer experience we’ve had at any Verizon store.”
“Visited on 7/23/23. This Walmart Super Center is just that......pretty super. Extremely well stocked and very clean. Groceries, automotive section, just about anything for your home and decent prices to boot. What's not to like in these trying financial times with inflation creeping up by the day.”
10AM - 7PM
127 Shops Wy, Biddeford
Mobile Phones
“I went in to this store yesterday because I am a new customer and ordered my new phone online and was having issues with switching my number over from the old carrier. Aaron helped us out with the problem and did such a great job! He was incredibly knowledgeable, clearly knew what needed to happened and worked on it until he got the issue solved. Great manager and customer service!”
“I wanted to update my review of this particular Walmart for a very specific reason (I've finally healed from the trauma the elephant inflatable caused; I realize that was more of an issue with Walmart.com than the Walmart in Scarborough), and that's their impressive meat alternative selection in the freezer aisle! As of writing this, they offer not only these well-known brands but an impressive selection from their individual portfolios! Like: + Morning Star Farms (chik patties*, sausage, crumbles, bacon, chick'n and waffle sandwiches, and sausages on a stick wrapped in blueberry pancakes*) + Gardein (mandarin orange crispy chick'n*, ground be'f, chick'n strips, f'sh filets*, turk'y cutlets*, and their ultimate chick'n filet*s, ultimate nuggets°, ultimate buffalo chick'n wings, ultimate sausage links°) + Beyond (plant-based seared steak tips, meatballs, nuggets, crumbles, sausage) + Impossible (bowls, chicken patties, meatballs) + JUST (folded egg*) AND they also offer a bunch of newer brands/brands I haven't found elsewhere in Greater Portland: + Tattooed Chef (plant based beef burrito* and chicken burrito bowls, plant based cheese enchiladas, açai bowls, and more [I am starting to see these at select Hannafords now]) + Daring (plant chicken wings°, cajun chicken wings, grilled chicken pieces, lemon and herb chicken pieces) + Omni (plant-based potstickers°, spring rolls°, luncheon meat, crab cakes°) + Simulate (plant-based tenders°, spicy nuggs, and dino-shaped nuggs) + Wholly Veggie (plant-based mozzarella style sticks, cheddar style jalapeño sticks°, ranch cauliflower wings, buffalo cauliflower wings, and more) + Happi Foodi (plant-based potato hash bowl, shawarma bowl, bulgogi bowl, enchilada bowls) * = items I particularly love! ° = items I haven't tried yet but am excited to! While I try to support local as much as I possibly can, sometimes my budget is just tight. A lot of our grocery budgets are tight. And if you're also trying to live an entirely (or at least mostly) plant-based lifestyle, things get even more expensive. It's all a balance, right? I don't want to buy from Walmart, I do want to buy from these brands; these brands are cheaper at Walmart. See what I'm saying? (I do stand by my previous review on some points, though. This particular Walmart: - has the most chaotic parking lot; no one knows who's doing what, there are some places you can drive in but not drive out, some places that mysteriously have dead-ends, and being a pedestrian? YIKES - so park as far as you can and walk in is my advice! - is **always** dirty. - the Customer Service line is as confusing as the parking lot - skip if possible.)”
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“John at the Saco store was fabulous and made our work phone upgrade and number transfer (Verizon to ATT) process so much easier!! Truly, it was seamless. He was honest, obviously knew what he was doing and talking about, he was interesting to chat with, and answered every question we had. All of the employees greeted us and were helpful. Thank you so much to John— big ups! 10/10.”