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July 2024 by Paul King
Allen in the service area is awesome. Tell him Paul from Boston sent you ?. He's friendly and funny. Balcony room was great. Awesome view and easily accessible.
Rooms: Very cozy and comfortable affordable to ???
Food & drinks: Breakfast 7am-10. Order in or drive it to the many restaurants close by ?
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July 2024 by Lucie Bienvenue
I was in room #106. Beautiful view of the bay, glossy floors and the convenience of parking at the front door. Authentic Indian food made on the spot that can be ordered from your cell. The meals are delicious but overpriced as in all the coastal area. Self-serve breakfast available, including a waffle maker. If looking for local lobster rolls or other seafood dishes at a reasonable price, drive further inland or to Claws in Rockland.
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July 2024 by Lydia Marcel Sanchioni
Room was fine. Patio is very pretty but not very safe. Waffle-maker and nice pastries for Breakfast. Cheerios, fruit loops,toast, boiled eggs, juice and coffee ( flavored creamer available). Pool is very clean and pretty not sure it was heated. Kids were having a great time
Safety: Third floor Room opened onto small patio with seemed unsafe.
Walkability: Fast traffic. Hard to pull out of driveway. No walking path.
Noteworthy details: There is a grassy yard sloping to the ocean. There is a lot of Goose poop on the grass making it hard for kids to run and play. Also steps to beach are cautioned off and it is not easily accessed.
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July 2024 by megan dauphinais
TERRIBLE TERRIBLE customer service experience. I was using a third party booking system which failed to confirm my reservation. Being pressed on time to make a reservation for my trip I refreshed and did not see the same deal so booked a seperate hotel stay. Though I never had confirmation of my stay at the Ledges By the Bay I did see the charge in my account. Tried to get in contact with them.... another strange experience in itself as they have several numbers listed. I explained my situation and requested to please cancel my reservation and was told very rudely no. within 72 hours you will be charged a cancellation fee to which i said that's fine what is the fee. The fee is the entire cost of the room. I explained that was crazy and asked again if there was anything they could do to help me out. "No" I spent a lengthy period of time speaking with the third party booking agent who also reached out to #Ledgesbythebay and requested to cancel my reservation and waive the fee. Ledges refused again even when it was coming from the company. I then sent an email asking them to please please please work with me and even allow my to change the dates, in my email i said "I'm asking for a bit of kindness" and once again they replied no. Being from Maine I have a huge appreciation for the state, its small businesses, and the people. I am so disappointed in my experience with Ledges by the Bay
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July 2024 by Andy Long
Nice clean rooms beautiful views
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June 2024 by Benoît R Trudeau (Ben Trudeau)
This is an awesome Motel, probably one of nicest Motel I've visited yet! Clean, Nice, up to date, Nice view breakfast!
Rooms: Rooms are Nice and come with a balcony offering à Nice view of the Bay!
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June 2024 by Susan Knight
Was a wonderful location. The room was basically clean but there were 2 pills under the bed. They advertised they were providing breakfast starting on the morning I got there. Check-in, fellow said the food didn't arrive! There is a grocery store 5 minutes away.
I sent them an email and never got a reply.
Wouldn't stay there again.
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May 2024 by Cassidy Bridges
Terrible place! They steal your money, I cudnt make it to my room and they called me both nights said they were closing my key wud be in the box, I didn't make it so I called to get my money back and they said no bc someone cud of rented the room! When you're closed someone can rent the room? How? You have to be open to get their cards together and in the box for them so no it couldn't of been rented plus they had several rooms available after they closed, thieves! Exactly why I've never stayed there! Stay at the Hilton where they care! And don't need to steal from people!
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January 2024 by Joelle Corey
You cant get a better sunrise on the bay than this motel. Great off season price, room was super clean. Easy late check-in process.
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October 2023 by Lawrence Chase
Basically No service!Rooms: Very cleanNoteworthy details: Excellent Views (That's all)
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October 2023 by Julie Leavitt
Beautiful, spacious, clean, modern, comfortable, friendly, affordable! Will definitely choose to stay here again!Rooms: Spacious and clean
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October 2023 by Sharon Kilzer
Great hotel and great location.
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October 2023 by Mihku P.
No doubt this is a nice place to stay. However, I was just charged $50 to cancel a reservation in LESS THAN 1 HOUR from reserving it! I rec'd an email confirmation letter almost immediately and saw that: If you leave later than 10am it's another $50 ALL arrivals MUST BE IN BY 11pm May to October. 6PM from October to April. But you cannot check in before 3pm. If you leave later than noon, it's an automatic full day charge. If the room is "contaminated" you will be charged $250! That's for smoking. Pets $150. I don't smoke but . . And if caught smoking on the property you will be kicked out and all charges/fees still apply. They "reserve the right" to place you in a "similar" room if the one you booked in advance isn't available. Why would that happen if you are reserved?? I would suggest that there are other alternatives to this place that are friendlier and more reasonable with policies.
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September 2023 by Jeremy Zibell
We stayed at the hotel as part of a larger group, around 10 rooms.When we checked in on Friday we found that the room has what appeared to be blood on the door and side of the door and a very dirty tub. I didn't want to make it a big deal since my 2 yr old was sleeping so I went to the front, let the attendant (Alan) know about the situation and he let me know he would pass along to management and I would get a call the next day during our stay and the issue would be addressed.We got back from our family event the next day late to find that the blood was still there and tub still dirty.The next morning, as we were leaving I let the attendant at the front know the situation. (Richard) He said someone from management would call me to resolve the issue.Shortly after, on my way home Richard called me and told me that the stain was wood filler and that there was nothing he could do because the original attendant from Friday didn't let him know. I requested a call from management, he said basically they will never call you back.I know for a fact it is not wood filler, it wiped off very easily and I have worked with wood filler before. In the picture, it is only half of what was on there because I wiped it off with a damp towel. Anyone who has worked with wood filler knows it does not easily come off. Even it was something else, no one in management cared to follow up for 2 days. In addition, my wife didn't want to use the tub during the stay because it was filthy.Richard made the point that because our sign wasn't out, it was our fault no one went into the room. We didn't want our room serviced by housekeeping, we just wanted those specific things addressed which I clearly relayed to the Friday attendant and if there was a call back as promised, I could have relayed that message again.While I am here, the room wasn't particularly clean, the breakfast is not good and with blood and the tub being dirty we won't be back.I reached out to Nick in management via email with my concerns and Richard was right, no call or email back. I did not want to write a review, I really don't like to but I was left no choice based on how bad things were. Fact is, way too expensive for the level of service and for how nice it was.
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September 2023 by Chris Etlinger
Rooms appeared clean but our white socks were filthy from walking on the laminated floors. No frills room, fireplace did not work and management "could not fix. "Very basic breakfast, general lack of customer service, not friendly at check in etc. Room Cleaning was less than satisfactory. Balconies very narrow.
