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January 2023 by Sarah Johnson
My experience with Wells Fargo has been horrendous. Due to my late father and late grandfathers passing I have needed to transfer their funds in Wells Fargo to myself the beneficiary. It took 3 years to complete this process with my grandfather due to becoming so frustrated I quite for a year. My father’s I’ve been working on for the last 4 months and have been tossed around to so many incompetent representatives that I now have 6 incorrectly made accounts and am STILL working through this. I can say from experience working with other investment companies that this is not normal. I have been to the notary more than 5 times and everything I was asked to notarize and send in was not needed. This has been an extreme waste of my valuable time and I could not be more displeased and frustrated with Wells Fargo service. My feedback is to train your employees not just in their own department but in others as well so that clients will not be transferred so much and so that representatives can have a clue as to the overall procedures needed to take place such as correct paperwork needed, correct account setup, etc… And even when I worked with a certain department I was led astray by their lack of training or know how. PLEASE train your employees. I would much rather wait on hold then immediately get someone who leads me on a rabbit chase. Previous to this experience I had been considering investing my somewhat large inheritance with Wells Fargo. I can confidently say that I will never use Wells Fargo and will encourage family and friends to not use Wells Fargo as well. I would not wish my experience on anyone especially when dealing with grief and loss as I have. I have never left a review on any platform but my experience with Wells Fargo has been so outstandingly horrible that I felt a need to voice my experience.
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August 2022 by J M
Wells Fargo stole my money.Don't trust these people.This is a dishonest company
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April 2022 by James Tolman-Dahlke
Wells Fargo stole my money.Don't trust these people.This is a dishonest company
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April 2021 by Darlene Burns
Awesome. Very understanding
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January 2021 by Susan Olejasz
Wells fargo is the best mortgage company ever they have been supportive of me though all my trials this year
