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December 2023 by Mary Young
I've been with Truchoice since before they were Medical Services FCU. They are the best. Have helped me SOOOOOO much over the years. Kept me out of trouble and got all my interest rates lowered. I ❤️ them! Specially Ray in Portland!
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December 2023 by Amanda Rogers
This credit union does not participate in shared branching! I would not recommend using their poorly design outdoor ATM unless you would like to get whacked with a $3.50 fee.
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September 2023 by Daniel Mcclure
Quick to give you a loan, but not what you actually need and will leave you stranded in another state across the country. Very bad communication skills on request of approval will not tell you what you are approved for so you just keep coming back for small loans and keep adding up the rates and loans instead of a one large lump sum and one payment with one interest rate! What a joke I'll will be selling my truck and moving my banking elsewhere when I get back home!
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September 2023 by Luke Andrews
These people are so quick to respond to your bank issues truly best customer service I have received 10/10
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September 2023 by Kathy Lodge
Great friendly crew and have assisted me all along the way.
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July 2023 by tiffany scavetta
These guys are just truly amazing. I cannot say enough good about them! If you're ever behind on loan, CC payments, what have you- COMMUNICATE with them. They WILL have your back and will do whatever it takes, however long it takes (depending lol) to actually HELP you. Best decision I made, almost 5 years ago, was to open an account with TruChoice FCU. Thank you for everything you do. Nici is absolutely fantastic!!!
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March 2023 by John F.
Truchoice has moved from the Surf Network of ATM locations to the CO-OP system leaving me out in the cold as to where I am able to conveniently access my account from an ATM. Apparently they did consider handicap people who may find increased difficulty parking at a grocery store, going inside, and using the ATM in a busy aisle. Let alone the stores limited access due to their hours of operation. As opposed to a drive up ATM accessible 24/7, from your automobile. I am disappointed in this change.
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March 2023 by Gregory Bennett
They helped me buy my first home that I grew up in. On my birthday. .My Best Choice !
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March 2023 by Mathew Nichols
My boyfriend and I attempted to register his car in our new state after moving, but tru choice ignored our two attempts to have them send the title to our state. Only after reaching out through an internal contact did we find out they never had the title to the car, but seemingly had no intentions of telling us this. A combo of bad customer service and can’t trust them to get a title for a vehicle- I would choose a different bank.
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December 2022 by Andy Martin
Convenient location for me. I enjoy the services they offer.
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October 2022 by Zachary Porter
I highly recommend working with Brittany McCarthy. She just finished helping me with a loan and the process was incredibly smooth start to finish and Brittany was very helpful and prompt in all communications. I’ll definitely be sending others her way!
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August 2022 by Rebecca Steinberg
TruChoice has been my credit union for so long because I trust them. I've been hacked/scammed/and stolen from. TruChoice had my back for these fraudulent charges. With constant security upgrades, I feel more secure. I get notified with charges that seem odd, and that has saved my hard earned money on multiple occasions.
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August 2022 by Douglas Anderson
Went to take out money from the ATM with a different bank card. I needed cash and the store was convenient. When inserting my card, the machine had a glitch and took my card. The single employee inside told me that there was nothing she could do for me. I called the main office and the woman pretty much said, stuff happens and I hung up. Great customer service!!!
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July 2022 by C D
No shared branching. No phone payments for loans. No weekend hours. No options outside of weekday hours most people are busy working. This bank is stuck in the 80s and clearly has no interest in being convenient.
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July 2022 by Charlie Rebecca St. Pierre
I bank with Truchocie federal credit union and also have my car loan with the and Debbie was able to get me a great interest rate on my Toyota 4 Runner...