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November 2023
Too expensive. It cost us 40 dollars for about 4 dollars. It says 6 dollars an hour. There was no one else to talk about this. Terrible service.
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July 2023
Poor customer service. On 7/30, many concert goers parked here. There was no attendant and only one gate was accessible for exit. When we called, we were told to simply wait our turn since the kiosk was working. Despite the slow rate of speed (well over 1 minute per car), they refused to address our concerns.
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July 2023
I’ve been sitting in the lot for 45 minutes following a 2:30 performance at Merrill 7/30. Who ever thought this system of pay as you exit by credit card was a good idea. Absolutely frustrating. This is my last time in this lot. If you read other reviews, this has been a concern for a while.
