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“My husband is a patient at Maine Medical Center, and I am here in a local hotel for a few days. I brought my vape but forgot the juice. I'm also very new to this vaping thing in my effort to get away from cigarettes. Anyway I spoke to Jake at Portland Vape who answered all my questions. The product he suggested was just exactly what I wanted. I just really appreciated the personalized service and patience with me. Thanks.”
“Extremely helpful and friendly staff, especially the resident staff dog Ruby. Seriously they're lovely people, never had anything but a wonderful, professional, and prompt experience there. Great prices and a great selection. Also a good little boat beer fridge with constantly changing options for those of us of the island persuasion.”
“Great prices really play employees are very well known in the Smoke Shop cuz I go there every week and get stuff overall I recommend this to anybody that wants to get cigarettes for a discount price they also have a marbles rewards sign-up program that you can sign up with your email account and give you discount prices on marble cigarettes and marble cartons of cigarettes”
“I want to go ahead and commend both CJ and Julie today on going above and beyond to do such a simple act of kindness, but something that brought tears to my eyes. Something that you rarely see nowadays. People are so quick to complain, and then tell five other people how terrible their experience was but how often do you see someone to recognize a member experience they had? These two are the dream team. Smiles, positivity, and good energy fill the store As soon as you walk in. CJ was a saint and extremely patient with my fiancé and night as we went through almost all the torches. Very educated and knowledgeable and so kind. Long story short, I was $1.06 short, which I had in my car on this cold day. It was parked way down the street so it felt.. I was about a dollar short from my total. Julie heard me from the back and said to me without any hesitation that she would cover the dollar and six cents, I’ve never come across such extraordinary customer service. These situations may be small to some, But can change a persons entire week. Now I’ll make sure to go ahead and pay it forward, because you never know what someone is going through. Or how such a small gesture can affect someone’s day. I will forever remember this experience today and make sure that cigarette shopper on Congress Street is my one stop shopping for all my smoking needs”
“Freak Street has the friendliest service and their hats/shirts are less than half the cost of the gift shop two doors down. I would definitely return here for Portland, Maine memorabilia. They also do screen printing if that's what you're after.”
“I don't often leave reviews, but I feel this place deserves the recognition! I'm not from the Portland area, this shop was recommended to me when I asked about finding a vape in the area (I had previously tried 2 other places!) It wasn't until I stopped here that someone was KIND ENOUGH to ask me what I was looking for exactly and realize I was clearly from another part of Maine ? she was super sweet and sent me in the right direction to find flavors, and the only one decent enough to even tell me Portland has a flavor band (which I couldn't believe!) So their customer service was top notch, and as someone from out of town, I truly appreciated the help and kindness!”
“The food is good and they have a good selection of stuff. It is kind of pricey for a convenience store, but it's only a block from from my place so I can overlook that if I'm not broke. The food is good as well.And the staff is always friendly and welcoming.”
“Great atmosphere. Knowledgeable owner who was very welcoming. Great place to shop exceptional customer service. Would go back & excited to see how this shop will flourish! Thank you for leading a company who sets the vibes right for the heady community!!!”
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“Jacques is an amazing human being. Helped us to select a very nice wine to celebrate our 50th Anniversary trip from NYC to Portland and treated us like royalty.”