Drive thru is the worst. I deal with 5 other banks in the are and td is the slowest in even acknowledging that you are there waiting.
March 2022
I was told to call and make an appointment before coming in to do a wire transfer. I called and got a machine with a long message and was unable to do that. Choices: wait in lobby or wait for call back..... Not good.
June 2021
We just waited 20 minutes at the drive through. There was only one car ahead of us. The teller took 10 minutes to cash a check. Slowest customer service ever. Terrible.