“Above and Beyond: FedEx Made a Wedding Memory Last Forever
I came in with my sister’s wedding bouquet — delicate, sentimental, and destined to be preserved as a keepsake. It needed to be overnighted with extreme care, and the team at FedEx treated it like it was their own family heirloom.
They helped me wrap the bouquet with such tenderness, then taped the box securely and hand-labeled every single side with “Fragile” and “This Side Up” to make sure it would be handled properly from every angle. Their attention to detail was incredible — nothing rushed, nothing overlooked.
But what truly made this experience unforgettable was the people. They were so kind, so sweet, and genuinely present. We had the loveliest conversation while they worked, and I left feeling not just helped, but cared for. Out of all the shipping places I’ve ever been to, these are some of the kindest, most thoughtful humans I’ve encountered — ready to go above and beyond without hesitation.
If you’re shipping something precious — whether it’s a priceless item or a piece of your heart — this FedEx team will treat it with the respect and care it deserves. I’m beyond grateful.”
“Good experience. The staff were very friendly. They couldn't find my online order in the system but the staff member didn't give up and actually found it being finished at the moment. Not sure why it wasn't in the system though. The place has a little bit of everything. The prices are about what you'd expect for a downtown specialty service.”
“Dara was an excellent packer! I had a very fragile 12 place setting of china. We had to take some on a plane and ship some. Her packing was excellent t and everything arrived in perfect order.”
“I’m here at least once a week for work and everyone who works here is so kind and patient. Terry always goes out of her way to help customers and I truly appreciate it so much!”
“I love the people here. I used to dread shipping things, but I have had such great experiences at this UPS store. I've dropped off unboxed Amazon returns, as well as my own boxed up gifts for shipping across the country and everything has always gone smoothly and efficiently. The people are knowledgeable and helpful.”
“Regan is the BEST! This was my first time having prints of my artwork made, and I'll absolutely keep coming back for more projects. Their work is of the highest quality. I couldn't be happier with my experience.”