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January 2024 by Venkat N K
Instead of calling the local pros, who exploit the customers without choice, its good to go directly to the distributor if you have overhead make.
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October 2023 by Dave Booth
Fantastic service! The two techs were Great! DTM ( Dan The Man) and Nevil. Showed up ahead of schedule andFixed everything. Checked both doors. And my remote.I had one door with broken springs . They checked all rollers and pulleys. Works great now! Dan fixed remote also.Excellent value. Very quick , professional and courteous. I highly recommend them. Ask for DTM!! He knows what he’s doing.Dave B
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October 2023 by Jun Bead
Very professional service and same day response!
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May 2023 by Harry Marsters
Ordered new metal doors. Sales team awesome and quick to respond.
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May 2023 by Heather Winckler
Did a great job
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November 2022 by kathy s.
I called Overhead Door in ********** ** - one of the locations of the Portland Overhead Door company - per their invoice and website. I called the ********** location around the 3rd of September and discussed the fact that one of the springs on our Overhead needed to be replaced. The door could still be lifted with one spring but it was putting a lot of strain on the mechanism. They said they would order the part and it would be 5-7 days to get the part. On October 19, 2022 an installer/repairman from Overhead Door installed the springs and the door is working. My issue, the price - its called price gouging. I had called and spoke to the owner who said - \
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September 2022 by John Foster
A+ for customer service!
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August 2022 by dominic romero
We have an old and heavy wooden Garage door from the fifties. Charlie came by and quoted us. He showed up on time and completed job in timely manner. We are very pleased with work especially since invoice was less than quote. We had springs replaced and an operator installed. Thanks Overhead Door.
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July 2022 by Robert I.
Made an appointment 2 weeks in advance .no one showed up. Called the shop and the guy who answered the phone said they would show up whenever . The guy painting my house ended up fixing the garage door opener in 3 minutes ..stay away from this place . Oh and the quoted me $150 just to look at the damn thing . Avoid at all costs ..better off looking for a how to video on youtube ..what a joke
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April 2022 by Walter Chapin
Installer was on time, professional, efficient, knowledgeable and polite. The new openers are very quiet and should last a long time.Great job and good value. Saved this old guy's back!
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April 2022 by Kimberley Long
Quite an adventure but boy are we glad we found them. They were so awesome and helpful and got just what we needed as well as some great advice that will make our lives and garage doors better. We will be back I am sure
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January 2022 by Shooter Jones
Called them this afternoon worried about a stuck garage door with the massive storm coming and snow blower in garage. Could not have been nicer promising me a person would be over “some time” tomorrow afternoon. Shocked, used them on a project this summer and they were scheduled weeks out. That job was completed very well, technician and gentleman in office couldn’t have been better. Surprised at the negative commentds
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December 2021 by Derek Pelletier
I know the pandemic has caused supply-chain issues that have particularly hammered the garage door industry. However, the lack of any information regarding the door that I ordered 7 months ago and lack of any outreach from the vendor is shocking. How does an international corporation function without being able to tell you where your product is in the process? The door was originally anticipated in late August and it's now mid-December within nothing from the vendor but silence. I have never received any outreach from them - any contact to get status of my order has been initiated by me. That's incredibly poor customer service.
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August 2021 by Jeff Joyce
Great folks, Great work on overhead doors!!
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February 2021 by Carrie Hansen
I hesitate to give them even 1 star. Don the Salesperson is terrible. I've worked with him in the past and found his service to be less than average. My current project he has completely dropped the ball. Failed to come by and look at the job as he said he would. There are too many other options for garage doors to put up with this nonsense. I'm DONE with Overhead Doors!
