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March 2024 by Shonn Moulton
Great selection of tiles. Plenty to choose from and better than a box store. Not cheap though.
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June 2023 by John Murray
Working with their staff to select flooring and wall tiles for our home. Their personnel are outstanding....thank you Sarah and Mark. Their countless selections can accommodate any design preferences. This is my second time working with this establishment. They always exceed my expectations. Highly recommend this place!
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May 2023 by Susan Parker-Sorlien
Poor customer service. It was my second visit to the store to return some tile samples. I planned to look around at more choices and hopefully make a decision and get price quotes for a kitchen backsplash. I browsed for 15-20 min with no offers from an employee to assist me. I finally went to the area near the checkout where at least 5 employees were sitting on their computers and asked if someone was available to help. They basically all looked at each other saying nothing, then a gentleman finally got up to help. He answered a few questions for me, but clearly had an attitude of being put out. I left without making any decision other than taking my business elsewhere.
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June 2022 by Tony Caponi
Amazing offering and helpful staff
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June 2022 by Von McLaughlin
nothing much
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May 2022 by Samantha Wheelock
Poor service, bad attitude and clearly was busy and pushed us harder out the door when they heard we were DYI the job. When in store we were rushed out with samples and left a list of questions with contact info. Over a month later and no response from the store. Since then we found other alternatives online who send samples and ship tile for free. Still holding Old Ports samples hostage until they do their job and call me back. I love in person shopping for this kind of stuff but service like this makes me go more online. The store did have lots of different samples a bunch of very unique tile but have no idea on prices because they never answered me back and prices are not advertised without talking to overworked employees.
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November 2021 by Tony C.
Amazing offering and helpful staff
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June 2021 by Scott Payson
Great, knowledgeable staff that deliver goods on time.
