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March 2022 by Shantelle Lee
Key bank has helped me meet some of my financial goals. Amanda Coro is so kind and helpful!
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October 2020 by Ben L.
Had a checking account with Key Bank for 5 years. Got a letter stating my account was a security risk, and it would be closed in 30 days.It turns out having a spouse with an Asian name receiving a wire transfer from someone in Asia = money laundering to Key Bank. Definitely not racist at all! No communication from the bank other than a notice of 30 days to get our money out.When I finally was able to speak to someone who had answers, they admitted they had not communicated with us properly and offered to reverse the account closure process. Amazing!Obviously, as we were accused of potential money laundering and being a security risk, we asked for some sort of written documentation that we were not, in fact, those things. Key Bank straight up refused to offer any sort of explanation in writing and would only verbally acknowledge that they didn't handle the situation properly. Guess we just have to hope this doesn't show up on a background check...Glad I finally got the push to join a credit union, I guess. ¯\_(ツ)_/¯Anyway, not recommended.
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May 2020 by Cheryl Crawford
Get fees jeep coming out of check atm never used an atm
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March 2017 by KRISTI DUPERE
Keybank Forest Avenue Portland Maine
