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December 2023 by Andrew K
Generally good rates if you want a credit card or loan but also is a "cashless institution". You can get cash out of the ATM but if you go in for quarters you're out of luck. Not a great policy for a place that claims to offer "community banking".
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November 2023 by Ashley A.
They can't give you quarters, the lobby is never open, and they no longer work with other credit unions which defeats the point of being a credit union.
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February 2023 by Geoffrey Beaumont
Because I'm part of everybody I don't have an hour on any given day to do my banking. i just tried to get money for rent, but the bank is unexpectedly closed except for an extremely long line of cars in the drive thru. Between the recent update that created chaos for me at a key time, the repeated times the ATM has been out of order, and now today I look forward to closing my account this weekend...oh wait they're not open on saturdays anymore.
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January 2023 by ALEX PETERS
The lobby is closed, and I’ve been waiting in the drive thru for over 25 minutes for only 3 cars ahead of me. There’s no way out of the line once you’re in it, and I’m going to be late back to work. Ridiculous. I’m just trying to pay my car payment.
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December 2021 by Elizabeth Gifford
Would not recommend… AT ALL. The customer service provided felt fake, the loan representative was not helpful and continued to find excuse after excuse for why they were unable to assist me. Would not recommend if you are looking for genuine service.
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December 2021 by James Neal
If you are looking for an extended, slow, and uncoordinated process then this bank would be for you. I have gone through various finance processes with several banks and I have never seen such an unclear document request process and experienced such slow response times.
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July 2019 by Matthee H.
Been here a couple times since they opened. I haven't seen in very busy as of yet. The interior is very cozy and warm feeling. They have a coffee counter if you want a cup go ahead and grab a cup. The waiting area is nice lots of chairs and seats to relax in while you wait. Friendly staff on site. I've noticed that a lot of them speak different languages which is nice with Maine's Diversity on the rise. It's not that busy or hasn't been the few times I have been here.
