Electronics in Portland, ME

“10/10, would recommend. Great service, great team.

Decided to switch to T-Mobile based on an informal poll of my neighbors. After years of abuse from Fi and Mint, T-Mobile is such a breath of fresh air!

I love that if someone calls me, with T-Mobile my phone rings. Then I can answer the call and talk to the person. I can also call other people, who then comment on how much better I sound now. I can also send and receive texts in real time. Real time! I actually have to silence my phone at work now.

Sure, this is the bare minimum. But I'm paying for the bare minimum. I want the bare minimum. I'm now, for the first time in my life, getting what I want and am paying for in terms of a cell service plan.

And on that point, the team was really great. They did what they're probably supposed to do and made sure I knew about the higher-tier plans, but I never felt like I was being upsold or pressured to commit to more than I was prepared to. If someone from T-Mobile corporate see this, THAT'S A GREAT THING. In fact, please rework your app so that it's a little less full of your own ads and innocuous-looking sliders to enable new features that also result in an upcharge. Also, please fix the microsites for your authorized retailers so that they show all the different plans available, not just the most expensive ones. I wouldn't have known the right plan for me even existed but for word of mouth.

A huge thanks to Bobby and Adrienne for helping me through the process of switching. Their kindness, attention to detail, and systems knowledge made for a quick, painless, one-stop solution to a pretty big issue in my life. I don't expect it anytime soon, but if I have a problem with my phone or service down the line I'm totally confident that the team at this store will help me out.”

“Been going in for over 20 years. What can I say. These guys are the best. Super helpful and very knowledgeable. Another impressive thing is that they've had some of the same employees over 20 years. Now that says a lot about a company!”

“Headlight AV went out of their way to help us get the lights and sound working for our elementary school play production when the boards failed just two days before performance. Our Kennebunkport Consolidated School community is thankful that we found Headlight AV!”

“Metro by T-MobileGreat store, I get a Hotspot service, very helpful for my needs. I was having some issues, and I went to the store and I get the best costumer service for the team, they fixed my issue and now I have good internet service. Yey. Thank yo Alex and don't remember the name of the female that was there this morning/noon. Great job!!!!”

“The 7-Eleven I visit on Congress Ave in Portland is a good store as far as offerings go and most of the personnel are very good at what they do under difficult circumstances due to location and the intricacies of many of the customers that frequent this store it's a job I wouldn't want to do because it's not just clerical or cashier it's total customer service with authority which is needed to keep things in order to be friendly yet gain the respect of the customers that they must follow the rules or leave immediately. This is accomplished by your staff most of the time”

“I was worried when moving across the street that it would be a bad idea. And it has been, in all the best ways! Seriously, giving me access to so much junk food at any time of the night is a terrible idea. Even the overnight folks are cordial and kind, welcoming me to the neighborhood when they heard I'd moved in. Haven't tried their slurpees yet, but there'll be a day.”