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March 2024 by Tina Volpicelli
Wow I have BJ’s membership but apparently this Portland maine location does not have free air for tires.
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February 2024 by Joe Lopes
DO NOT USE BJ’S FOR ONLINE ORDERS!!!! Ordered a TV online for home delivery. Shipping company told me a Friday delivery between 12-4. Took the day off and around 2:30 I get a phone call from the delivery company telling me it is being transferred to another delivery company and will be delivered on Monday. Called customer service and told a supervisor that I can’t take another day off, ship it to the store. I’m told they can’t do that. All they can do is cancel the order. Fine, cancel the order and I will buy it from another company that has more experience shipping items.
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February 2024 by Sarah Decoteau
Much better selection and stock than the Auburn location, and much MUCH better than Sam's Club. I highly recommend them.
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February 2024 by Dan B Doodles
App is very glitchy and their customer service leaves a lot to be desired. I live a lot closer to BJ's but I'm going to change my membership to Sam's Club as soon as this one runs out.
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February 2024 by Alex Johnson
Super nice, clean, very organized, and very well stocked! No random pallets on floor. Everything put away and in place. Plenty of clean, dry carts inside. Very accurate signage for all deals and prices! Tons of coupons booklets and flyers up front to take home! I LOVE seeing Tally the robot during every visit! She is made by Simbe and is an inventory checking robot. She's the reason BJs inventory for their stores is so accurate, unlike a lot of other stores where online says they are in stock, you drive to the store, and they have 0 in stock. Because of tally, I've found that the stock listed online is very accurate. I looked online and it says zero in stock, I drive to the store for another reason but also I check myself to see if there is really zero of that item, and there really is zero. It is so nice to have accurate information.Tally zooms around the store checking inventory. She's so adorable and makes the cutest sounds! I appreciate how late the store is open and how early it opens in the morning! It allows for way more schedule and driving flexibility than Costco or Sam's Club. Thank you so much, BJ's!♥️♥️♥️
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January 2024 by soldierx316
I bought glasses 2 weeks ago and they 7 to 10 days and haven't called and I've tried calling about 10 times and no one will answer also the woman I bought them from was rude and unhelpful
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November 2023 by Jayson
This place sucks. Especially the Employees. I would highly recommend you spend your hard earned money somewhere else.
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October 2023 by Daniel Harmon
Expired product, forced to stand at the door for 5+ minutes because the workers can’t get the bar code scanner to work, no apology for the wait, just looks from management and standing around.
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October 2023 by Debby Littlefield
Its a great store for most everything snd great place to work
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July 2023 by Sam Bloniasz
Ben T and Nick were both extremely helpful in my shopping experience
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July 2023 by David Russell
Always enjoy getting lost among the aisles!
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July 2023 by B WO
You have it use coupons to get a reasonable price. Otherwise you might as well just buy from Shaws. This place won’t withstand competition from Costco.
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July 2023 by Dale Schultz
Joined to get benefit of propane bottle refills. Went there (40 minutes drive), and nobody was present to fill bottles.Planning on going again today, so tried calling ahead to see if someone is there. No option to get to management or customer service. Eventually tire option 5 answered phone after 5 minutes of ringing. Just awful.
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July 2023 by Bruce Wright
The BJ's app is absolute garbage. Trying to place an online deli order & it keeps asking me for my zip code/state. No matter what I enter no stores are found. Seriously?
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May 2023 by Chuck McLaughlin
a battery failed on 95 N just before the old exit 8. Figuring that BJs may sell car batteries I called them. Took 5 calls before I was able to get a person. when I asked if they have car batteries and could install the same I was told that they did and they could. I had the car towed to BJS. While they did they not have this very common car battery it would not have mattered because the tire guy said that he had no tools (???) and they did not sell tools . I can't imagine a worse store. When Costco opens they will close. I just hope that the tire guy does not get a job at Costco
