Avis Car Rental
Car RentalHours:
1001 Westbrook St, Portland ME 04102 Hours
About Avis Car Rental
Avis Car Rental Portland is known for its exceptional customer service and reliable car rental options. Many customers praised the staff, especially employees like Roy and Jens, who went above and beyond to ensure a pleasant experience. Roy's efforts included retrieving a forgotten phone from the parking lot, while Jens resolved issues from a previous rental, providing a better vehicle and removing unnecessary charges. The pickup and drop-off process is described as easy, and the cars are generally clean, although some customers noted minor cleanliness issues, such as a bloodstain on a visor. Overall, the staff at Portland Jetport received compliments for their helpfulness and efficiency. However, some customers expressed concerns about communication, particularly regarding late-night pick-up arrangements. They suggested that having a direct contact number for the pickup location would alleviate stress for travelers. There were also mixed feelings about the vehicle selection, with one customer disappointed by the appearance of the car they received. Despite these minor issues, Avis Car Rental Portland maintains a reputation for good service and is a popular choice for travelers looking to rent a vehicle in the area.
Most Recent Reviews
June 2026
IB was excellent and helped me with my checkout of return. perfect
June 2026
Arrived at Portland airport late in the evening and found I had made a booking mistake (of my own fault). Jia at the counter was incredibly friendly and helpful in helping to amend it and to ensure I was still able to get to my destination in Portland.
June 2026
Decio did a great job with we check in. Great employee of Avis.
More Comments(229)
- Portland, Maine