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November 2024 by Matandcindy hodge
The customer service is amazing the isles are always clean
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February 2024 by Semiautomatic Angel
This complaint is in regards to your Dollar General, located at 141 Federal Rd, Parsonsfield, ME 04047.I am a local who often shops at this Dollar General. Today, my boyfriend and I entered the store as we have plenty of times before, but noticed it was absolutely freezing. I swear I could see my breath in front of my face. There was only one other vehicle in the parking lot at this time. We rushed through our shopping, grabbing less than half of what I came there for because we couldn't stand the cold any longer. It was less than 30 degrees outside in Maine today, and there was no difference to us between the cold outside and the cold inside.The associate on duty was extremely kind and attentive. She was likely working alone, as there was a bell to ring for service that we used at the register. Not only did she appear to be working alone, but she was wearing mittens and multiple layers of clothing inside due to the freezing temperature. I asked her what the store planned on doing to remedy this, and she said orders had been placed, but no repairs had been made. She had not been given the option to stay home. My fingers were red after spending just a few minutes there.I want to say that I have held several leadership positions throughout the years, mostly in retail management, and would be ashamed to subject my staff to that. If the store is cold enough that your employees (the ones making you money, working for you every day) are dressing like they are about to go skiing and build snowmen just to get through their shift in the store, maybe it would be a better idea to keep the store closed until repairs are made. If your retort is that they would miss out on their pay, I'm sure you can find it within your budget to compensate them for a missed shift or two somehow.In this circumstance, it is not only your employees that you are subjecting to a painfully freezing store. It's your customers as well. As I said, I could not get through more than a few minutes of shopping due to the temperature. It left us with the impression that this company does not care about its employees or customers. Although it is one of the only places to get things within a reasonable distance, as we live in a rural town, I will not be returning as a customer. I know many people in our small town feel this way too. Unfortunately, there are no OSHA regulations regarding workplace temperatures, and situations like this are not addressed in the way they should be, since there is no legal action that can be taken unless an injury or catastrophe were to happen- and hopefully, the lack of consideration and utilities at this location does not cause injury to anyone!It is unfortunate that there are very few legal obligations that hold businesses accountable for their actions (or inactions). Therefore, it is ultimately within the company's control whether they want to take advantage of that. However, I'm sure the lone worker that kindly helped us today would face consequences should she go home and return only if she did not have to insulate herself with outdoor gear to get through her shift.When employing human beings, and having a demographic comprised of human beings, it is important to avoid making inhumane decisions. As a retail manager, staff and customer retention in this economy is a challenge. This is all determined on the treatment of your employees, of which their work environment is a significant part of.My community and I are not impressed by the factors that influenced the unfortunate decision to keep your freezing cold store open.I hope this situation can be resolved with all fairness and compassion possible extended to the staff at 141 Federal Rd, Parsonsfield ME, 04047.
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November 2023 by Roy Harper
I have shopped many Dollar General Stores. This one is head and shoulders better than any other I've ever shopped.The store is well-organized with mostly full shelves. The employees are friendly and helpful. Stock waiting to be put on shelves is off the floor on a large rolling cart making it easier to move around the store.The layout makes sense. Shelves are tagged with prices easily read and maintained neatly. Even though it was my first visit, I found it easy to find what I was looking to purchase.The store is also clean. Shelves and floors look clean. The parking area was picked up and free of trash. The entrance door area was well kept and clean.This Dollar General looks like it wants customers to have a pleasant shopping experience which I can't say for many I've shopped.
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November 2021 by Crystal Osden
People r so nice nd helpful
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November 2021 by Robert F. Smalley jr.
I was just the driver. Have never been inside
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November 2021 by Derek Ferreira
On the smaller side. Didn't find anything but I like the store in general
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November 2021 by Ainsley Colby
Store is a little messy needs more organization.
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November 2021 by Jennifer Jay
Broken brand new restrooms and rude employees flustered with 2 customers.
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November 2021 by Lynn Libby
Love my family dollar in Cornish, Me
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November 2021 by Maine-Ly Maryland
We go here frequently for all the odd and ends things for Holidays and seasonal goods. The staff is always ready and willing to help and have many times went above and beyond in locating items not on the shelf to see if they’re present. It’s nice knowing that an establishment in our hometown is ALWAYS a go to.
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April 2021 by Crystal Poissant
Very messy and they are trying to clean it up the best they can. But they talk in Spanish thinking people don't understand them but I do and I don't like that they talk about their customers.
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March 2021 by Thomas B.
First time visitor. Picked up some fine bargains. One question i have is why do you have a sign on the door advising that masks are required when one of the workers didnt even wear one????
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February 2021 by Nicole Locke
The manager at the Parsonsfield location, Jim, is truly the backbone of that store. He goes above and beyond every single day to keep things stocked and customers happy. He also keeps the community informed and does what he can to keep things safe for customers. Thank you for your outstanding customer service Jim!!
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February 2021 by Kara R
A great store with a rather large selection of all sorts of things. From auto, socks, pjs, food, snacks, pet supplies, home goods, cleaning products, gift ideas, and knickknacks this place has it all! Friendly and helpful staff too that's always pleasant to speak with. They have good prices too! Only issue is that the store can be a bit of a mess at times but that's probably because they need more staff.
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February 2021 by Kristina Ricker
My shopping list was easily completed. Every product in stock. Exceptional customer service and all at a price that was easily obtained.
