Advance Auto Parts receives positive reviews for its high-quality auto parts and friendly, knowledgeable staff. Customers appreciate the excellent customer service, with employees like Ernie and Joshua going above and beyond to assist, such as installing a battery for an elderly mother-in-law and waiting late after hours to provide parts. The staff at South Paris are recognized for knowing customers personally, remembering their needs, and providing quick, helpful service. The store is praised for its sales knowledge and support, making it easy to find the right parts. Most customers find the store helpful and reliable, often getting what they need quickly. However, some mention that prices have increased and that newer staff members are less engaging. Overall, Advance Auto Parts is seen as a store with friendly service and knowledgeable employees, though pricing and staff consistency may vary.
Ernie is great at helping you find the right part every time!!!
January 2025
Decent selection of parts. Usually got what I need in stock.
August 2024
Excellent quality auto parts with outstanding customer service. Ernie went above and beyond and installed my 74 year old mother-in-laws new battery. Thank you!!
