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“EVERY interaction that I have experienced with the tellers, Abby, and Dana has been friendly and professional. The loan process is easy and prompt. The online banking is by far the best! I highly recommend the Brewer Branch! Thank you for your great service!”
“I've been a member for almost 20 years when my parents had me open an account as a little kid. I hadn't dealt with the Venture Way branch much, but went in for my first car loan. Will in lending walked me through the whole process and took the weight off my shoulders. He helped make my first car purchase a breeze. Thanks!”
“I recently got a personal loan to buy some equipment for my company at Maine Savings. I dealt with Christina Smart and she made the process easy and seamless. Customer service was excellent and I plan to use them for all of my future banking needs. What a huge difference from Bangor Savings where I used to do my banking.”
“Being a repeat customer now, I must say Danielle Hewes has assisted with my banking and financing on more than one occasion. She is always prompt, professional and personable! She goes above and beyond to make sure all your needs are taken care of and you can feel at ease knowing “your” best interests are her number one priority! Highly recommend Danielle for banking assistance and loans!”
“Kristy danielson is so helpful. Any question I have, she gets to the bottom of it and always helps me. Kristy brings a warmness to work with her and likely lights up the room when she enters”
“I have been through this credit union for 6 years and they are amazing any problems I have had they have always been polite and understanding. The best financial institution I have ever been through! I highly recommend”
“Don't use the atm in the lobby, It'll rob you blind and you'll be fighting to get your money back. Currently trying to get $250 back and it's been 3 days.Edit: the staff here has been nothing but professional in ensuring I get my money it now falls on my bank and it is no longer on their end I was angry an irrational in my previous review and I do apologize”
“I'm currently overseas, and was finally able to get a phone, to call down east credit union, to make my final car payment. Beverly was SUPER helpful and nice over the phone. she emailed me a receipt, made sure everything was sent over to me. She helped put my mind at ease and it was a really positive experience! Thank you so much for you help!”
“No one is perfect so I can't give 5 stars. But the customer service has always been spot on. Very friendly both in person and over the phone. Would highly recommend them as a place for your banking needs.”
“I WISH TO THANK TINA VERRY MUCH FOR HER EXTENDED EFERTETS IN DEALING WITH THE MANAGER TO GET MY ISSUE CLEARED UP SUCCESFULLY I VERY MUCH APRECIATE THE TWO OFF YOURS HARD WORK AND DEDICATION TO THE SERVICE OF YOUR CUSTOMERS. SINCERLY ROBERT H, BLAST THIS IS WHY I HAVE BEEN A DEDACATED MEMBER OF YOUR BANK SINCE 2010”
“This has been a great experience working with Dave on my vehicle loan. I never thought it would be as easy as it was but because of their excellent customer service and how easy they are to work with, it was perfect!”
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“Do beware that this bank does offer a variety of fees for their services. They have been good to work with though!There was only one time where I dealt with a very rude/apathetic call center manager, but that was very promptly corrected”