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October 2023 by Nicole Farnham
We have climbed with Acadia Mountain Guides before and have always had a great experience. Jess was our guide this year and provided an encouraging and fun time. We felt like we grew as experienced climbers and had a great day. Would highly recommend this group, especially Jess.
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October 2023 by Michelle Perry
Great gear, reliable shipping, prompt customer service. Frequent sales keep me coming back for my outdoor and climbing gear needs.
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August 2023 by Kelly VanLandschoot
Just wanted to say the customer service I received from this company was stellar. I want to say the gentleman’s name was Will, but I could be mistaken and I apologize for not remembering clearly. Anyways, I wanted to order an item that I found on their site, and living on the other side of the country I asked if they could verify it was the product I indeed wanted. I’ve been looking for this particular product for some time and had to make sure it was the exact match as its now discontinued. They went above and beyond helping me to identify the product by calling their other location that had it physically on a rack, and got images to verify and make sure it was what I wanted. The item arrived today and I could not be happier. Thank you so much!!! Small things like good customer service really go a long way.
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July 2023 by Pom D.
I had previously come in on a Sunday at 1 and the store was closed Was given a call back and it was explained to me that the worker who was supposed to be in that day just never showed up, (I guess it's usually just one person running the store) they were very apologetic and even offered me a 20% off discount for the next time I come in for the inconvenience. Very hospitable and Ben was great! Will definitely come by again!
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June 2023 by Nhan Ngo
I just started going after they moved from their orono location. Clean store, knowledgeable staff, competitive pricing, and good discount for students and rewards program. They are not always stocked with all the gear, but I suppose that is good for them that they are selling well. I make sure to come and check if they have the item I want in stock, usually they do.
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May 2023 by Liam Knowles
The new building is very nice, the people are always friendly and it seems like you can always find stuff on sale. Definitely worth stopping by if you get the chance
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December 2022 by Brad Wilson
You don't find specialty climbing/backpacking stores like this very often! They have an amazing selection of gear and apparel. Knowledgeable staff as well as guides and courses for rock & ice climbing, backcountry skiing, and wilderness first aid certifications. Stop in and support a local climbing shop - what a gem.
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November 2022 by Daniel kosiorek
A great alternative to the big internet retailers, especially if you are from the north east. I recommend them to my climber friends because they always have good deals to look for.
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November 2022 by Connie Crane
This is my second time ordering from Alpenglow with excellent results both times. Great prices and my orders shipped quickly!
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November 2022 by Kristin G
Consistently fast shipping for online buys, great assortment of climbing gear
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November 2022 by Bryan Gilmore
Always great prices, a fantastic customer rewards program and excellent customer service!
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October 2022 by Malcolm Emery
Great local outdoor shop for hiking, camping, and climbing. There is a student discount too!
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September 2022 by Tonya Youngblood
8/13/2022Great customer service. Luckily I found Alpenglow online.I called them they were very friendly on the phone. And then when I got there again they were very helpful. Only place in Bangor that sells solomans and Trail Runners.
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June 2022 by Dakta Fauzee
I have search everywhere for help, One day I get cross to Dr Agbomian, He cured me from Prostate Cancer. I can’t believe that I am cured after many years thanks Dr Agbomian you can contact he on Facebook Page
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April 2022 by Lao S.
Bought from their online store. Was a little skeptical of seeing a good sale on a site that looks like it was made 15 years ago. Credit card payment seemed sketchy since Paypal wasn't an option at checkout. If my grandma asked me if she should buy from this site, I would have said no, but I was desperate. But hey, a couple weeks later everything I bought was on my doorstep!
