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March 2022 by Seth Holmes
3-4 weeks to replace a debit card….thats a joke. I can walk into a credit union anywhere but at your branches and walk out with a new card in the same hour. Stop using services in Indiana and bring those services in house. Instead of making excuses and blaming the Post Office, you should be thinking outside the box and figuring out how to create value and convenience for your members. Modernize and adapt!
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November 2021 by Jamie Goodall
Very kind for the most part once in awhile there's a person that's rude maybe they're not trying to be rude maybe they don't have people skills for the most part it's a great place
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October 2019 by Chris Reynolds
Best on-hold music ever! Sometimes I call and tell the person who answered the phone that I’ve already been helped and ask to be put back on hold...then I put my phone on speaker and jam out. 5 out of 5 stars. If I qualified for membership I would definitely open up an account here! To be serious, these are great people, always helpful and courteous.
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October 2019 by Missy Boo
Nice people.and good to deal with
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August 2019 by Theresa White
I been with them for over 20 years n never ever had a problem,I've moved out of state n still kept them.I've got loans through them .They are so very nice since the the day I opened my acct.AWSOME place
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November 2018 by LisaCaruso JayPeavey
For 30+/- years I have had an account at Penobscot Federal Credit Union. When Maine Saving started their Red Wallet program we started using Maine Savings . I received a letter stating that I needed it make some kind of transaction or they were going to charge me for an unused account..have a location next door to Realty of Maine so I went next-door and was going to deposit $20 to keep it active without a fee only to be told oh we didn't hear from you in 5 days so we didn't charge you the fee we warned you about ...we took your money out and turned it into the state of Maine for Unclaimed Money ??? WTH ..that is how you treat your client of 30 yrs ???
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August 2018 by Bryan Lackee
I called in for an auto loan and Melissa helped me. She was quick and got me the answer I was looking for in a timely manner, as well as answered all the questions I had. i would highly recommend.
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July 2018 by Reginald F Boober
They are all way good to me treat me like family,If i had the time i would stay and talk to them all day.I tell all my friends this is the bank to bank at.thanks to every one at the old town and Bangor credit union.
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June 2017 by Priscilla Walker
I have been with them for many years. They are always nice and professional. Highly recommend.
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May 2017 by moove gaga
I have been a member of this bank for over 10 years and it has gone downhill in the last few years. This year they went as far as to put a 5 day hold on my federal income tax check lmao like the irs isn't good for it!
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April 2017 by Shawn Richards
I'm a new member with Penobscot County Federal Credit Union and very happy with the service I have gotten. A few months ago I got a car loan through them at a outstanding rate. If your in the area and see Jess Francis one of their new branch managers. She is great and will take very good care of you and your needs!
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March 2016 by chris connors
Easy auto loan process.