Aubuchon Hardware is a family-owned hardware store chain that has been in business since 1908, with over 100 stores across New England and upstate New York. The stores offer a wide range of products and convenient services, including free assembly and buy online pick up in store. Customers consistently praise the knowledgeable and helpful staff, who go above and beyond to provide exceptional customer service. The stores are well-stocked with a diverse inventory, catering to the needs of homeowners and DIY enthusiasts. Reviewers highlight the refreshingly competent interactions they've had, from getting keys cut to finding the right tools and supplies for their projects. The store's customer-centric approach, coupled with its welcoming atmosphere (complete with friendly store cats), sets it apart from many modern retail experiences. Shoppers appreciate the personalized attention and the ability to find unique or hard-to-find items, even if they pay a slight premium for the convenience and quality. Overall, Aubuchon Hardware is a beloved local business that has maintained its commitment to exceptional customer service and community engagement, making it a go-to destination for hardware and home improvement needs.
Arrived for in-store pick up exactly when they said it would. It was sitting right at the front desk waiting for me and Clark was great. Couldn’t be happier.
October 2025
Nothing but a wonderful experience. Great staff, well stocked. And I love the cats... If you know you know 😉
February 2025
Devren is always putting the customers first, I am always happy to shop at my local Aubuchon Ace Hardware!
