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“If you expect to be coddled (as reflected in a few of the 1-star reviews), this ain't your dive shop. If you want to talk to people who really know their stuff and are passionate about diving, who will spend a lot of time with you picking out the right equipment whether you spend a lot or a little, and who will go above and beyond to make sure you're in the right equipment, look no further. Just don't expect a BS sales person, the owner is very serious about what she does, and is very good at it. Be patient, wait your turn (it can get crowded here), and be respectful, and you'll find this staff friendly and accommodating.”
11AM - 6PM
100 Commercial St #110, Portland
Sporting Goods
“Love this store! All the brands you find at big box stores (eg, Patagonia, Kuhl) but a nicer selection and a local, community-focused business. More of the everyday wear that you can wear out and about, to the office (if thats still a thing) or hiking/traveling. Staff is super friendly!”
“Classic Army Store with New & Vintage products - fully stocked Airsoft products - edged products - apparal of all kinds - pleasent, professional staff - easy to get to and plenty of parking - a MUST visit store as you will be suprised at how much merchandise is in this cozy shop. AAA+++”
“Customer service is always A+ had a return I took back because someone had taken back a fish finder that they broke and unfortunately the representative didn’t check the return throughly and I wound up with it. However upon me exchanging it customer service did not hesitate for a moment and gave me 25% off the item for the hassle. Brendan and all the guys in the fishing department make you feel valued and always giving you helpful advice. Those guys are very knowledgeable in their department! It would have been 5 star however it just feels like every time I’m in there I get harassed to sign up for the credit card or to put in an entry for a drawing. Other than that this place is EXCELLENT!”
“Purchased the full set up for skis and my girlfriend did the same. We saw Darian and he was very knowledgeable and helpful. Took the time to make sure all questions had proper answers and made sure everything was sized well. We talked to a couple other guys while we got everything together, and the whole team was wonderful! I will happily come back again. If you need ski, snowboard, or golf equipment in central and southern Maine give this place a try!”
“My friend and I completed our scuba certification through this shop in August 2022. They were incredibly helpful and taught us everything we needed to know. Adam and Nancy are great instructors!”
10:30AM - 5:30PM
15 Free St, Portland
Sporting Goods
“Maine Surfers Union is a good smaller sized shop that I've been to over the years. Each time I've dropped by Charlie and other staff have been helpful and super friendly. In fact, one time I really needed some Futures fins during a swell and couldn't make it to the shop for a while so Charlie offered advice over the phone to decide on my best size and arranged to meet up with me near my local surf break one early morning-how can you beat that for customer service?! When I walk into MSU one thing that pops into my brain is "quality" - good brands and well made products that you may need to pay a little more for at times, but will last. Haven't bought a board here, but am always curious what they have for shapes-they don't offer a huge selection of multiple racks full of boards but I like that they stock USA made quality options and they update on social media board orders arriving to give you a sense of what's available. Also offer some surf books, local coffee and local craft beer to go.”
“The best shoe store I've ever shopped in. Staff were pleasant, but Aaron went above and beyond, trying to get running shoes that would fit my wide feet. A great salesman and a super guy. Shopping there was 1 of the 2 or 3 highlights of my Maine vacation. Too bad South Portland wasn't closer to my home in Nova Scotia.”
“The cashier there has been there a few yrs. Always super helpful and welcoming. I wish the stores had more inventory but its the same everywhere. Prices are sometimes cheaper online so check that. Also they always have coupons in flyers so take advantage of those when you can.”
“I recently went to FF and my experience was terrific!! Marissa was a HUUUGE help I was looking for a pair of taffy pink crocs so I called ahead and at first they said they didn’t have the crocs and 10 minutes later I get a call from Marissa telling me she found the crocs I was so excited and I really appreciate Marissa’s effort to helping me out finding my crocs!!! Thank you so much Marissa you made my day!!!”
“Eddie Bauer is becoming the only place I will purchase clothing. It is very difficult to find durable, comfortable, stylish, well fitting clothing for men of my size anywhere else.”
“Lululemon is by far the best quality and best selection when it comes to athletic and casual day wear - bar none. I've been wearing their clothes for years, and they're great for traveling, exercising, or even running to the office on casual day. They continue to up their game with new designs and new features, while mostly retaining the classics that led to their success. Helpful staff and great clothing for men and women - love it!”
“The store is managed very attentively. The inventory is well displayed and organized meticulously, so well that it clearly isn't a child's play area of grab and throw shopping spree type bargain bin purveyor. I like the eclectic artistic graphic design of the product, that is neuveax contemporary angst, yet fresh and stylish. Not necessarily mainstream, and yet not "dirty grunge," kid stuff either. Just a quick glance won't reveal the treasures you might miss judging the book by its cover; it's worth the time to delve in to investigate a more diverse wardrobe selection.”
“Jacob was very pleasant & helpful, I can't understand why they would move him to another store. The cashier who assisted with cashing out was very nice also. Unfortunately I forgot his name, But the staff needs to be more customer friendly, they never welcomed you to the store ask if you find what you're looking for etc. I see the manager Sam making the effort. And that's why I gave this store 4 stars.”
“I've never had 1st class customer service as I have at the Maine mall store. Every time I stop in for custom hats for my business, Tom has helped me and I am honored to have his help. This guy knows his stuff and has helped me design my hats every time. I'd swear he's the owner because he is highly knowledgeable and believes in Customer service. Tom is top knotch. As an employer in the service industry, I'd say Lids is lucky to have him and he's the kind of employee I search hard for. Thanks Tom!”
“I shopped on May 25 this year and bought a stationary bike5.0 OUUPRIGH/N… the service I got was fantastic! 2 very helpful employees gave me 100% service? They are why I purchased bike Joshwa Cennte and Jacob Kulig, they are an asset to your store!!!”
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“I love this store and have visited many times over the years! This year however, I walk with a walker and it is wide as I am. I found it very difficult maneuvering down the aisles. Each one narrowed at one end. My walker would get wedged on displays and I finally had to give up, get help from another customer to unwedge the walker so I could just leave the building. So sad because I love going through this store and seeing all their merchandise! I did end up sending my friend in to pick up what I wanted to buy, so I still shopped, but it would have been nice to be able to do it myself.”