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August 2023 by Susan T.
I bought my Jeeps down there and when I took the last one in to have it serviced. The women who I did not know her name at the time and I didn't want too she was so snobby and thought she knew it all. So that was the end of going there. I now go to Madison and Heights use me great.So I will never purchase another vehicle from them again I will drive out of state before I will buy from them hopefully now its called Darlings they will kick her to the curb. I really don't know how the men that work with her can stand her. So because of her they have lost business hope Darling realize what they have in Service.
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August 2023 by Jason B.
absolute worst service department around. the service manager is impossible to deal with and acts as though she is paying for repairs out of her own pocket. I have been complaining of transmission issues since the day I bought my truck and was repeatedly told that's just how they are. took it to central Maine motors and sure enough transmission is junk and now i get to pay for it out of pocket. I could go on and on about the problems I've had with the service department in just two years. Danielle is the reason many people will not buy a vehicle there. hopefully now that it's darlings they'll get rid of her.
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December 2022 by Haleigh H.
Horrible place to buy a vehicle. As this is my first time buying on my own with no co sign, this is probably the worst experience I could've asked for.
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December 2021 by Tracey R.
Purchased a 2018 Ram in May of 2021 from this establishment. They were great at the time of sale. Everything that has happened afterward NOT so much. Days after leaving the lot we discovered we had a slow leaking tire, the low pressure light would come on. Turns out they sold us a newly inspected truck with a plug in the tire. THIS IS ILLEGAL! We took it back and they put 4 new tires on but they put the wrong size on. Our warranty allows us three free oil changes every 10,000 miles. The dealerships pushes us to come in every 5,000 miles. This last oil change will be the LAST time we go in. We were harrassed for not coming in at 5,000 miles, the sticker from the last oil change still hadn't expired. The seat belt won't retract, the didn't fix that and my back up camera isn't functioning properly. I showed the service desk woman when I got there but because it worked when I pulled in the garage to get the oil changed they said there was nothing they could do about it. The tires I had on were what they put on, the wrong size, not even 20,000 miles and they told me they won't pass inspection. That I need new ones. I am done with this dealership. Won't buy another vehicle nor will I refer anyone I know to them ever AGAIN
