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August 2023 by Breezy Photography
It really pays to shop local and trust the professionals with the important part of your life. I had black and blue toenails after shooting my last wedding, so I visited Comfort Shoes in Newport and was treated with such amazing kindness and help! I had no idea I was wearing the wrong size shoes and am worse than flat footed! Thank you Sue!!!
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August 2023 by Zachary Faulkner
As for the one star reviews, yes their prices are set according to the 'value' of the product they serve to the community. I don't want to pay 80$ for a work boot that's gonna fall apart in 90 days. Also, I walked in 15 minutes to close and not once did I feel rushed to be pushed out the door.. I don't normally purchase the first boot I try on because my work is demanding not just physically but, of the boots on my feet. Comfort is a must in tree line clearance, and I haven't taken them off yet just to make sure they're gonna be right, so far so good.. The staff that helped me knew their boots and even understood the importance of EH rating, and which of their boots offered this protection.. I'll pay the price for American built, local knowledge, and more than accommodating staff.. Glad I made the stop to check it out ?
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August 2023 by Lisa Murray
The second time coming here. I was here a year ago and bought my first pair of hokas. Came back this past weekend and the woman set me up with the second pair. Absolutely love the customer care and the shoes.
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May 2023 by Donna Hearn
The owner introduced me to Hoka shoes and changed my foot health forever. This man knows shoes. I will buy from him from now own.
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October 2022 by j hanson
The folks at comfort shoes are amazing! The cate they provide eash customer is beyond comparable. Will continue to do as much of our business with them as possible :)
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January 2022 by T. McIntyre
A friend referred me to this place. It's a little bit of a drive from home, but for me it's well worth it, the personal service they provide is above and beyond, they have great attention to detail, if you leave there will poorly fitting shoes, boots, etc, it's your own fault, and if you settle for that same I'll fitting footwear, well that's also your fault.
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December 2021 by Wendy Furrow
I purchased a pair of Navatex boots with the built in ice grippers and absolutely love them. I highly recommend this shoe store. The staff really cares about your feet and does proper fitting.They have a vast knowledge of the products
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November 2021 by JoAnna Wheaton
It's clear why the reviews are so good. These are some of the most professional, knowledgeable, and fun staff I've ever encountered. I took my mom here since she had a recommendation from her doctor. She has numerous foot issues and has always found proper footwear hard to come by and too expensive. The gentleman who assisted her clearly has a wealth of expertise and made sure she didn't leave until she was comfortable in her new shoes and did so all with good humor. I was very surprised that she didn't need custom shoes! Be sure that they will do the utmost to make you comfortable at the most affordable price possible.
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November 2021 by Robin Davis
Today I witnessed the best customer service I can say I had ever seen. I had never been in this shop before but was bringing a relative in for some foot issues with her sneakers. Bruce provided answers, compassion, and made sure my relative left satisfied with her sneaker issue. The art of customer service is not lost at Comfort Shoes and More. Newport is lucky to have them.
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November 2021 by Jared Michaud
Have a very limited assortment of shoes to choose from and everything is way overpriced the lowest value shoe I could find was $110 very discouraged with there pricing
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November 2021 by Randy Spencer
Awesome people, great selection, if you leave there un happy, that's on you! They went above & beyond for me, my feet & myself are very happy I went there,
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October 2021 by Christina K.
One of the best mom and pop stores left. Friendly and very knowledgeable employees. Great quality footwear. I have finally found my replacement for dexter shoe stores!!!
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October 2021 by Brian Mcduffie
This is the place to go for shoes the staff is professional and provides real customer service. This is the only place I will go to when needing new shoes .
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September 2021 by Jacalyn Ellingsen
I walked with a cane, walked without a can because of Bruce MacDonald. Just had knee replacement I was still in pain, Bruce gave me a wedge, I walked without my cane and no pain. Best thing I ever did! Thank you Bruce!
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April 2021 by Ryan H
I cannot get over how amazing this store is. The staff are ridiculously friendly and super knowledgeable. I work security and walk a lot. My boots made my feet sore and tired. Bruce helped me find the perfect shoe and arch supports that were perfect for me. He custom matches the shoe to YOU! I felt as if i was the only customer that mattered. They dont just sell you a shoe. They take the time to genuinely care about finding out your needs and then spend however long it takes to match the perfect shoe to those needs. I HIGHLY recommend this wonderful store
