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May 2024 by Kendra Osborne
I had an issue with a photo order delivery and went to the store to get assistance and Ryan, the store manager, and Josh, the district manager, came together to determine what had happened, assisted me with getting my order replaced, all while remaining positive and helpful. It was the epitome of excellent customer service and satisfaction.
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February 2024 by Michelle Ames
Again another place that I dedicated my life and time to.... Disappointed Me! That's why you are always hiring! Uper management has has no respect for their staff. And throws stuff at them and it's not what was agreed upon and just makes them take! Management there sucks! Being a shift lead it was an honor but it was abused and no one cared and this was Naples, ME Walgreens. Please start honoring employees! Because of them you would not be in Business! I loved everyone I worked with and became family with. But Management and Manager there at Naples ME Sucked! Hopefully something will be fixed and looked at for now on....
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October 2023 by Joseph Calcina
Pharmacy needs help. Ordered three prescription refills on Thursday through the automated phone system. Went in on Saturday to pick them up. Pharmacy was closed for the weekend. We were never notified that it was going to be closed. Went in on Monday to pick them up and was told that they didn't have the order but one was filled at the North Windham store. Would not recommend this pharmacy.???
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October 2023 by Denise Jensen
Went there today for a prescription that was called into Walgreens after an ER visit yesterday. Hours were 10-5. Called before I left home (30 mile round trip) but no one answered. Drove in. Pharmacy windows were shuttered. Asked the check out personnel at the front of the store. They told me that there was a staffing issue and no one came in to service the pharmacy customers.
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August 2023 by Bill Ficken
Restroom closed?????. Have NEVER encountered this at a Walgreens!!!!
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August 2023 by Shannon Lucas
While I was traveling I had to have my prescription refilled. I had to speak with the pharmacists a few times on the phone. They ordered the meds super quick (they're not normally in stock). They continued to persist with my health insurance (phew!). And were just generally lovely.Thank you!
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July 2023 by Liz Bucco
The phone lines are always down or not working so good luck trying to reach the pharmacy for anything. The store and pharmacy staff are 5 stars but the fact that more often than not the phones are down and impossible to reach pharmacy is why I gave a 1 star review. Unacceptable not being able to connect with pharmacy via phone on a consistent basis.
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December 2022 by Tori Turner
Is there a way to send pharmacy customers an alert of last minute store and pharmacy hours or other changes? They have text alerts for prescriptions.. just a thought... ? Would be extremely convenient!
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September 2022 by Susan Smith
While visiting Naples, I became ill and needed medication. Everyone there was very helpful and kind. Cory, the pharmacy tech was very patient and extremely helpful in dealing with my insurance company to get my prescription covered. Thank you, kindness really helps!
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August 2022 by Katherine Champagne (Kathy. Kat)
Wow, ?
Disappointed
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May 2022 by Nicolas Domenico
Awfully rude staff who make strange disrespectful comments indicating a horrible lack of education. Their sensitivities are completely to "the celebration of ignorance".
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April 2022 by Michael Katz
Horrible service!!! Can never get through to ask a question, fill a prescription or talk to anyone. Leave an automated message saying unable to take calls or service customers, instead of dropping the call after two rings! Would be one thing if it only happened once; but has happened multiple times! Would give negative star review if I could!
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March 2022 by Trina Burns
Walgreens in windham and naples has really gone down hill. They dont answer their phones when there open and they are not filling prescriptions in a timely manner. They have become a joke and not providing people their meds because of lack of staff is lame! Moving on to another pharmacy. I hear hannaford is much better!!!
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March 2022 by Leisa Knight
Walgreens is terrible about filling auto fill prescriptions, you still have to call them and remind them to fill them. They seem to be never open in the pharmacy and the line always rings busy. I am going to change pharmacies for sure. Very poor service.
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March 2022 by Jennifer Hutchins
Dr prescribed medicine, rather than them letting the Dr's office know they were out of what was prescribed they just let the patient come to pick up the meds only to find out they don't have it. What good does that do the person in need, let's be a bit proactive folks a bit of compassion goes a long way.
