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“My partner has been eagerly waiting for a package to arrive. We received a notification that the package had been delivered but it was not at our mailbox or in the general area. I managed to catch the gentleman delivering the mail and asked him if he could help me locate the package as I had received the notification indicating it had been delivered. This gentleman stood outside in the blazing sun on the phone with another representative with the post office to help retrace his steps and determine where it was delivered. He quickly figured out that it had been delivered to the neighbors by accident and fetched it right away. This gentleman could’ve chosen not to help me, but he went out of his way and I am incredibly grateful for that. Keep in mind when your reading reviews, most people wont take the time to leave a review if all went well. However, people will take the time to write a scathing review when they have had a bad experience. So far my experience with Lewiston’s Post Office has been nothing short of excellent. Thank you to the men and women at the post office who serve our community, rain or shine!”
“Received outstanding service and understanding with matters that probably don’t come up often. They went above and beyond anything I expected to try to put things back to right.Nothing that went wrong was the fault of the Post Office.”
“I was wondering why the reviews were so bad for this place until I realized all the negative reviews are from someone who retired! I had a wonderful experience with two separate employees here and they were extremely helpful even when I had to come back the same day because I made a mistake.”
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“My husband and I came here to renew my passport and the gentleman at the counter was very nice, fast, and extremely funny. He made a trip to the post office actually enjoyable”