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September 2024 by Gerald Lyman
I dropped my car off for service to have the oil changed and the wheel bearing replaced. I told them I needed my car back by 4:30. I called them at 4:10 and asked how much the bill was so I could pay it when I pick my car up and leave. Let me know the price. When I got there, they asked me if I could wait a half an hour because they had to replace an ABS sensor they broke. They told me that over the phone but they didn’t. So I waited the half hour for the new replace the sensor and missed my 5 o’clock appointment.
This morning, I started my car and started driving it to work and the ABS light came on. Now I have to call them and take more time out of my day to have them fix something they messed up. I’m not a happy customer!
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September 2024 by Jesse Gildesgame
Robert and everyone were really helpful! Thank you!!!
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August 2024 by mike lee
The guys at vip where amazing and fast in an out in an hour thanks guys
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August 2024 by Larry Ward
Nice place to work with
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August 2024 by Gayle Maddox
The staff was very kind and courteous and even helped me find the part I needed in the adjacent parts store. Always a great experience at VIP
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August 2024 by Nikki Trenoweth
Great customer service
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August 2024 by kelsey Molloy
We pulled in on a Sunday needing a stem replaced on a tire! They took care of us immediately and got us back on the road safely!! Incredible customer service.
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August 2024 by desi g
one of the best places i’ve been for my car, always very professional and never give me the run around like other places! highly highly recommend! ?
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July 2024 by Kristin Tobias
While driving through the area noticed an issue with my car. They were able to squeeze me in between other customers. Great service, I highly recommend!!
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July 2024 by Matthew Brown
Great service!
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July 2024 by Mich Zanga
Always, Always Glad I went... Great Service !!
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July 2024 by Tim Mckinnon
They won't install parts you buy. Charged me 150$ for a check engine light service. There's a scam here. Stay away
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June 2024 by Akiva Longworth
Justyce and Heather were awesome! Best customer service! So friendly!
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June 2024 by Barbara Persons
We were traveling and had a leaking tire, Justin at the front-desk fit us in on a Saturday at short notice for our emergency and we were able to get all 4 tires replaced and an alignment done. He and each tech we spoke to were kind and friendly! Thank you!
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June 2024 by Amber Luque
Thank you for always taking care of us. We'll keep coming back!!!
