Don's Stove & Chimney is a small family-owned business that has been serving Franklin County and surrounding areas for over 25 years. Initially focused on chimney maintenance, Don expanded the business to include retail sales, installation, and service of hearth products, prioritizing the safety of customers and their families. The business is known for its friendly and attentive customer service, creating strong relationships with clients. Many customers express gratitude for the team's responsiveness, especially during emergencies, such as when an ignitor failed during a storm. The showroom features a variety of products, and customers appreciate the knowledgeable staff who are eager to assist with any questions. The installation crew is also praised for their professionalism and quality work, ensuring homes stay warm during harsh winters. Fair pricing and a genuine, welcoming atmosphere contribute to the positive experiences reported by customers, making Don's Stove & Chimney a highly recommended choice for heating needs. Overall, the business stands out for its commitment to customer satisfaction, reliable products, and a personal touch that many find refreshing compared to larger stores.
Good experience from the start. Every person I spoke to over the phone was courteous and helpful, and the team that came to inspect our chimney was efficient and gave a simple explanation about the issues with our setup and how they can be fixed.
December 2025
These guys are awesome! My ignitor went out over the holidays but these guys showed up during the messy storm and got us back up and running. I can't thank you enough
September 2024
Such nice service people. They did a great job, kept everything surprisingly clean. THANK YOU!
