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November 2023 by Caitlin Dodge
Rented from Windham location when it was around (2012). Their TVs aren’t not impenetrable.
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May 2023 by Pauline Nelson
I have to say they are prompt and are willing to do anything to help their customers. I even ordered a bed. online and they had a schedule before it was even at their store to deliver to my house. And I ordered my own mattress off Amazon which was so uncomfortable. I didn't get no sleep so I went to Aaron's and they got me a mattress that same day and I got the greatest sleep ever that night night and they. Delivered it that same day when I called them they went out of their way to help me. Thank you guys.
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May 2023 by sherman owens jr
We called for a washer and dryer, they were so busy and it didn’t seem like I’d be able to get my washer and dryer, but the store manager and one of his great employees personally delivered my items to me! Store employees mind you they are not delivery drivers! They were prompt, professional, and quick with the install, we were even showed how to properly use the machines and they hung around to answer any questions we had, I can’t thank them enough, please please please use Aaron’s if you’re gonna rent from anywhere
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March 2023 by Eric Szabo
Poor customer service that lacks communication with customers! Took almost 6 months to get the right bedroom set delivered and they even brought me one broken but it was just a mirror and a metal bedframe! I don't recommend!
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February 2023 by Christina B
I tried to make a payment today, I am two payments behind- this would have brought me current to 1/15. The “manager”, Mitch proceeded to tell me if I can’t give him a date that I can make the next payment he can just take the stuff back or send my account to collections. I was honest and told him I don’t know a date, instead of trying to work with me or at the very least take my payment he continued to refuse to take it unless I knew the date I could pay my next payment. I tried to do the right thing and call and pay half of my owed balance, Instead I got berated and threatened to have my account charged off by a so called manager. Pretty discouraged, some of the worst customer service ever experienced.
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February 2023 by Daniel Fecteau
Personnel very pleasant to speak to and interact with.
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November 2022 by Felicia Stephens
Customer service is unparalleled to any other rental store. Good selection, there's something for everyone's level of affordability. You can get some good quality stuff.
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September 2022 by Kassie Bryant
Came in to see if we could find cheaper prices and found a portable washer. Bought outright. No more laundromat for washing clothes
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June 2022 by Austin Pratt
The prices are okay, but the employees are disrespectful especially when you only miss 2 payments and they show up and turn completely around IN my driveway tearing it up. (Got it on video) Not to mention multiple rude voicemails. I’d Much rather go through rent-a-center at least their understanding
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March 2022 by Dylan James
Worst customer service. Absolutely unacceptable.
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January 2022 by Lyman Spiller
Got a new washer and dryer in June 2021. Only do 2 loads a week. Put a load in on Sunday night and went downstairs to transfer it to the dryer. Cellar was flooded. Instead of draining properly it drained all into to base. Called them Monday morning and Mike stated they they would be at my house today(Wednesday). Called them to see what time they’re coming and the woman that I spoke to says Mike never followed through on putting the appointment down. Now I sit and wait it them to show up “sometime” today. Considering that this washer is only 6 months old and has not had a lot of use, I feel that they should have just said we’ll just bring a replacement for it and work it out with GE after.
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November 2021 by RJ M
Just picked up a washer from this location. Top notch help/sales here. Thanks! ?
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October 2021 by Dr. Puff'NME.
Got the run around for two weeks so...only 2 stars
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September 2021 by Jennifer Roux
Prices look good until you get it and then see how much you actually paid for with all the intrestes.
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September 2021 by Michael Dunton
My TV was delivered today, the guys that delivered it was prompt and very polite. It was honestly amazing customer service. When they arrived I explained where it needed to go and they where happy to put it there. Very happy with how well they handle my delivery. This was my first time ordering from Arron's and honestly they made the experience overall well worth it. Very happy and they should be commended for their hard work.
