“Very happy with the staff at this location. It was staffed by a couple of friendly men when we arrived about 15 minutes before close. I had a return and mentioned we were traveling and barely made it, and that I would try to look around quick. They insisted we take our time and not rush. We were still trying things on 5 or 10 minutes past closing yet were not rushed to be on our way, even with our 5-year-old exhibiting 5-Year-old behavior in their store.
After making our purchase and with the door locked behind us it took a while to get loaded up and on the road. I observed quite a few cars pulling in with people hoping to get in the store. Maybe they should consider staying open an extra hour in summer. 5:00 is pretty early.”
“My son's off to College in less than a week & we needed to get him some last minute clothes. So we went here & they're having a huge sale. 40% off pants/shorts, 50% off hoodies/zip-ups, 10-15$ shirts. Just about every department & everything is on sale. We got quite a bit, would've came to over 300$ & we paid around 130$ for everything. Love this outlet, never standing in line but for a couple minutes, fast & polite workers at registers & if you need help or a different size that's not out on the floor they're happy to go out back & check for you. Woman at dressing rooms was extremely nice as usual. Definitely recommend going here.”
“Fantastically curated collection. Eclectic clothing, beautiful jewelry, terrific cards for every occasion. If you are shopping for a special person in your life you can't go wrong here. And the owners are wonderful to boot. Can't understand why they don't have all 5 stars.”
“Customer service was amazing! Helped me so much with my sizes and also helped my family with trying on stuff they didn't think would work. Definitely a great atmosphere and will go back!”
“This is the best outlet store in kittery , we live an hour away and visit often , the staff is very very polite and kind , best deals on clothing .didint get the girls name that helped us she has black hair and is so nice . Thank you . Your friends from Greece .”
“A wonderful shopping experience! All staff introduced themselves and were polite and pleasant. The store was impeccably clean and clothing was neatly arranged. I found nothing out of place or in the wrong size area. Prices were great! I was given my own dressing room with my name on it and the sales associates checked back to see if I needed any other sizes or items. I think this will be my "go to" store from now on. Thanks!”
“This is Robert's wife writing; my recent experience at the Eddie Bauer Outlet in Kittery was great! Customer Service Associates Maura, Tina, & Cathy were friendly, and very willing to assist me with item sizing and colors. Store Manager Mark helped locate an item that they didn't have in stock; Cathy made the order and saved me the shipping cost. These folks make a great team!”
11AM - 6PM
283 US-1, Kittery
Womens Clothing
“I’ve been shopping here for years. They carry good quality clothes at great prices (if you shop during sale weekends!) I love that you can purchase an evening outfit or a work outfit just as easily as a casual outfit. Sometimes the sizing is inconsistent, so I recommend trying things on. They have a large clearance section in the back where you can score ridiculous deals. The petite section could stand to be a bit bigger, but overall, this store is a winner. Staff has always been really nice and helpful and there’s plenty of parking out front. Make sure you come on a holiday weekend to maximize your discounts. They celebrate any and all holidays, year round.”
10AM - 6PM
345 US-1, Kittery
Womens Clothing
“I came here under the recommendation of a family member. There's a great selection, and the price was fair. I selected an Oxford style shoe that can be worn in semi casual to dressed up. There's a 60-day return policy if you do not like the shoes. These shoes fit and look great. You can also purchase belts, shirts, ties, socks....it's a great men's shop.”
“This is one of my favorite outlet stores in Maine.They have a good sized assortment of clothing that is marked down to very reasonable prices.The last time I was in there I looked around for a while and saw three beautiful tops so I went ahead and tried them on. I was only going to take one of them since I was planning on going to a few other outlet stores in the area and did not want to spend all of my money in one place.They were all so nice that it was hard to pick but I thought about what I had at home for bottoms and accessories to go with the tops and finally I decided on a winner. The store was neatly organized and it was fun to browse what they had in stock.The signage on the clothing displays clearly showed any discounts available on the items.The sales floor and fitting rooms were spotless and I could tell that the store is well taken care of by the employees.The clerk at the cashier station was pleasant to deal with and I was satisfied with the service that I received.I will make it a point to come back to this store the next time I am in Maine doing some outlet shopping.”
“I was happy with this visit because I could get my son a suit for an interview without issues. Good sales for the holidays as well. This is my first time out here so I am satisfied by everything that was available despite not knowing what was available.”
“Assistant Manager stepped right up to help my disabled family member find and pick put what he was looking for. I'm sorry that her name escapes me. She was wonderful. Changing rooms were clean, spacious and bright. Loved the labeled hooks for 'love it' and 'not for me' .We were in and out quickly. A bonus since we both dislike shopping!”
“My daughter and I can’t say enough about the incredible service we’ve received from Elaine and Sheri at Chico’s off the Rack in Kittery, Maine. I was very quickly and easily fitted to a stunning outfit for a wedding. My daughter Deirdre was also quickly and kindly fitted to two outfits for long days of teaching???!! Can’t wait to go back and really hope Elaine and Sheri will be at The Rack to again make shopping a Pleasure!!! Sincerely, Susan Sweet”
“One of the few shops where you can still really shop well in the outlet center. Every store there used to be a hit, but now most of them are extremely expensive without good products”
“I was a bit skeptical coming here due to the poor reviews, but I'm so glad I came. The store was incredibly clean and the staff was friendly while they began setting up for the day. Lauri rang me out and she was so sweet! She made sure I had all the necessary information to keep my purse in great condition. All associates made my experience wonderful. I would happily come back to this location.”
“Super helpful staff & my husband always finds great deals here. This location always has alot more selection to choose from then Wrentham Outlets which is only10 min away from us.”
“I had a great visit here last week. I was pleasantly surprised by the range of sizes available, and was impressed by the current offered promos and even joined the rewards.”
“Express is a store you absolutely must visit if you plan to shop in Kittery. Great merchandise of absolute quality at fair prices. I highly recommend this store to everyone especially to single men, who aren't quite sure about their choice. Then you are definitely in the best hands of Robin and Mary. I felt less like a customer than a friend. Thank you so much for the great shopping experience and hopefully see you soon again. Lutz”
“The team here is absolutely fantastic! I have never seen my fiancé so happy while shopping. They have found him the perfect fit for our upcoming rehearsal dinner. We will be back. Highly recommend!!”